Broadvoice Receives 2023 Contact Center as a Service Product of the Year Award from CUSTOMER Magazine

LOS ANGELES—November 29, 2023—Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market businesses and BPOs, announced today that TMC named the Broadvoice CCaaS platform as a winner of the 2023 CCaaS Product of the Year Award.

The CUSTOMER CCaaS Product of the Year Awards honor individual solutions that have demonstrated exceptional achievements in delivering top-tier, scalable and feature-rich contact center solutions to businesses of all sizes. The awards celebrate those who have revolutionized customer service and empowered organizations to deliver seamless, personalized and exceptional CX to their clientele.

The Broadvoice CCaaS platform launched in the U.S. in January 2023 as a breakthrough cloud-native contact center designed to simplify operations. The platform uses advances in computing — cloud, containers, microservices and more — and combines them into an omnichannel platform that is easy to use, easy to manage and easy to afford. Broadvoice CCaaS delivers the personalized and optimized experiences today's customers expect.