Mobile App Upgrade Coming in June

Spring has sprung, and Resource Banking is "blooming" with upgrades, enhancements, and new features coming your way.

RB Mobile
We are excited to announce an upgrade coming to your Resource Bank mobile application. This upgrade provides you with the same features you love today but in a modern, updated design. Some of the new features will include:

  • Improved user experience & interface. 
  • Ability to reveal a typed passcode on the login screen.
  • Multifactor Authentication options that mimic Online Banking options. 
  • Fixed recurring transfers for mobile. 
  • New Dynamic/Editable Fields for Transaction and Account Details.
  • Biometrics for Android (Face ID).
  • Removal of Preview.
  • Custom greeting with your name at login. 

We are working hard to implement features that are user-friendly and secure. Our upgraded RB Mobile is launching this June. More details are coming, including instructions on how to update your application. Please note, your Access ID and Passcode will remain the same when installing the upgraded mobile application.
Set Your Notification Alerts

Digital Banking is definitely convenient, but are you setting yourself up to be secure? We provide three types of alerts to keep you in the know about your digital activity:

Account Activity Alerts - Notification when specific types of activity have occurred on an account or have exceeded your set thresholds.

Messaging Alerts - Notification when various types of messages are sent to your online inbox or there has been a change to your online service privileges.

Security Alerts - Notification when security-related changes have been made, or when certain banking operations have completed, such as when a online transfer has been made. This is also extremely useful to manage log in attempts.

Log in to Online Banking to set your Notification Alerts under the 'Alerts' tab at the top right corner.
Is your browser up-to-date?

On March 9, 2021, Microsoft ended support for Microsoft Edge Legacy, the default browser on Windows 10 computers. The newest version of Edge was released by Microsoft in January 2020 and can be used on Windows 7, Windows 8.1, and Windows 10 machines. Additionally, on August 17, 2021, Microsoft will end support for the long-standing Internet Explorer 11.

What does this mean for your Resource Bank digital experience? If you encounter connectivity issues using unsupported browsers, our Customer Support team cannot successfully troubleshoot to determine a resolution. We highly recommend you always access your accounts using the most recent Chrome, Edge, Firefox, or Safari versions for increased security and optimal viewing.
Tax Filing and Paycheck Protection Program Extensions

The Treasury Department and Internal Revenue Service announced that the federal income tax filing due date for individuals for the 2020 tax year is automatically extended from April 15, 2021, to May 17, 2021. 

Additionally, following the recent disaster declaration issued by the Federal Emergency Management Agency, the IRS announced that affected taxpayers in all 64 parishes of Louisiana would receive tax relief. This includes Individuals and households affected by Severe Winter Storms that reside or have a business in any of these parishes. Victims of Winter Storms that occurred February 11-19, 2021, now have until June 15, 2021, to file various individual and business tax returns and make tax payments. See the details on Internal Revenue Service's website or contact your trusted tax professional.

The Paycheck Protection Program (PPP) application deadline has formally changed from March 31, 2021 to May 31, 2021. The passage of the PPP Extension Act extends the filing deadline for PPP applications by 60 days and provides an additional 30 days for the SBA to finish processing applications.

Resource Bank's application portal, hosted by our preferred lender, ACAP + The Loan Source, will remain open through the new May 31st deadline.
North Causeway ATM Closure Reminder - July 2021

With the close proximity to our West Causeway branch, it is the right move to consolidate and say goodbye to 2190 North Causeway. Beginning July 1st, 2021, we ask clients to use the nearest ATM location at 1695 West Causeway.

See all of our branch locations and fee-free nationwide ATMs here.
OVERHEARD FROM A RESOURCE BANK CLIENT

"Always easy; quick in-and-out experience. The employees are nice and friendly. Five stars!"