MARCH 2023 ISSUE

DO YOU HAVE AN ERIE COUNTY CLOSING AND NEED A RUNDOWN?



As we work to align our personnel to meet changing demand, we have shifted the responsibility of closing rundowns in Erie County to Jessica Palmieri. As always, please send an email either the day before closing or first thing the morning of. You can reach Jessica at jessica.palmieri@ctt.com or 716.200.5858.

Please download the attached Closing Package Checklist for the full listing of items you'll need to request your Final Policy:

Closing Package Checklist

MEET THE BUFFALO OFFICE PLANT DEPARTMENT

AND SEARCH TEAM!

Pictured from Top Left to Right: Karen Todaro, Kathryn Gagliardi, Maryeileen Kennedy, Jessica Pagano, Susan Keitz and Grace Loucks.

Pictured from Bottom Left to Right: Paula Alvaro, Mary Joy Regis, Jeffrey Hoak, MaryAnne Peckey, Jessica Palmieri and Cassandra Harm.

Not pictured: Donna Bauridel, Donna Aleksa, Karen Wojcik

Photo credit: Grace Loucks

Over the last several months, we have asked you what enhancements can be made to improve our business relationships and meet your needs. We asked, we listened and we have acted! One of the recurrent topics was our turnaround time on Full, 60 and 40 year abstract products. We have made significant changes and improvements to our Full Search Department that we would like to share with you!

Our Plant Department is one of the most valuable departments to our operation. They oversee some of the most complicated and complex real estate transactions in our field. We are blessed to have the knowledge and skills of our Plant Abstract employees, such as Maryeileen Kennedy (Supervisor of Plant), Jeffrey Hoak, MaryAnne Peckey, and Susan Keitz. The value they bring to every file that comes through our operation is something we take pride in. With that being said, we need to utilize that knowledge and bring up the future generation of Abstractors. We have now begun the process of cross-training employees. This was done to improve our turnaround times and continue to provide our services on the complicated commercial real estate transactions that few in the industry can handle. Cassandra Harm, Jessica Pagano, Grace Loucks, Donna Bauridel and Donna Aleksa are in the process of being cross-trained in the Plant department. While you will still see and hear from them in their normal everyday roles, they are also taking on the challenge of continuing their education on Full, 60 and 40 year abstracts. They are a welcome addition and support to our Plant Team!  

In conclusion, we are using all resources available to meet your expectations. We hope that is reflected in the turnaround time of our Full abstract orders.

Please know we take all of your feedback and constructive criticism seriously. We are so appreciative and thankful of our relationship with each and every one of you and hope that you know we will continue to improve anyway we can to meet your needs!

Our turnaround times on Search products is better than ever. Contact us for a quote today:

Maryeileen Kennedy: kennedyma@ctt.com

Jessica Pagano: jessica.pagano@ctt.com

The U.S. Secret Service has recently observed a sharp increase in reports of real estate fraud associated with vacant and unencumbered property. Criminals are impersonating real property owners and negotiating the sale of properties that are vacant or lien free.

Specifically, the criminals are using Business Email Compromise (BEC) schemes. Visit the Secret Service website for guides on BECs and other cyber-enabled financial crimes. 

How the real estate scheme works. A criminal: 

• Searches public records to identify real estate that is free of mortgage or other liens and identifies the property owner. These properties often include vacant lots or rental properties. 
• Poses as the property owner, then contacts the real estate agent to...

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