LOS ANGELES—December 19, 2023—Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced that the Broadvoice b-hive UCaaS platform was named a recipient of the 2023 Unified Communications Excellence Award presented by TMC's INTERNET TELEPHONY magazine.
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Broadvoice was honored for its work with Fox River Grove School District 3. The district's legacy communications provider offered unreliable service, outdated functionality and ineffective customer support. Broadvoice deployed the b-hive platform to connect staff, students and parents using a modern, always-on communications platform backed by award-winning customer support. The platform also offers the district much-needed functionalities such as increased mobility so individuals can communicate whenever and wherever.
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