"In the midst of winter, I found there was, within me, an invincible summer." - Albert Camus |
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Dear Friends of CIHF,
We are in an unprecedented moment. For many of us, the events at the U.S. Capitol Building in combination with the pandemic, has contributed to prolonged feelings of uncertainty and anxiety. During this difficult time, we here at CIHF are striving to focus on hope, and to continue working for progressive changes within our communities. In the midst of this winter, what we feel most is gratitude for our community members and the work you do to make a positive impact on society.
At CIHF, we continue to reimagine our programming via virtual opportunities for connection and the exchange of ideas. In the spring, we are planning an online event for our students and faculty fellows, "CIHF Meet and Greet: Show Me the Resume." CIHF continues to sponsor the AARP, "Equity by Design" webinar series, and we are planning for our next Advisory Board meeting to take place at the beginning of April, 2021. CIHF is also coordinating a Design Challenge for Cornell students this Spring. More information will be available in our next newsletter. Please stay tuned!
As a gentle reminder, we want to ask that you think about any new developments or projects you wish to share with the broader CIHF community. These updates will be communicated on our social media outlets, website, and within this newsletter. Please feel free to reach out to our Program Assistant, Ellie Mendoza, at ev227@cornell.edu.
Thank you, friends, for your good work and continued support. We truly are in this together.
CIHF Leadership Team
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Improving service excellence in healthcare, senior living, and wellness related organizations
Teaching Research Engagement Membership
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CIHF News & Announcements |
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January 6, 2021
What happened today in Washington D.C. is unlike anything I have seen in my lifetime. Like millions and millions of Americans, as well as people from around the world, I am horrified, disgusted, and deeply saddened by this violent attempt to overturn an election. Never could I have imagined citizens of our country storming our Capitol. It is time for all Americans to live up to the democratic ideals that have reflected what is best about our country since its founding, and for our nation to come together and heal the wounds that have emerged from the bitter divisiveness that has come to define our society. I condemn what happened today in the strongest possible terms, and I write this message because it is essential that all leaders speak out to oppose violence; to reject this affront to our democracy; and to lend our voices in a call for a peaceful transition to the new administration when our next president, Joe Biden, is inaugurated in two weeks.
Martha Pollack
President
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Congratulations, Mardelle!
Recognized by the International Well Building Institute
for her efforts to "help people thrive!"
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This certificate is a sign of our gratitude for your profound commitment to transforming buildings, organizations and communities around the world in ways that help people thrive. Your expertise and valuable insights have helped to inform the evolution of the Well Building Standard, and directly support our shared mission of democratizing wellness for all. |
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The International Well Building Institute (IWBI) is "leading a global movement to transform health and well-being with [a] people first approach."
Please click here for more information on the mission and work of the International Well Building Institute: IWBI
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CIHF Industry Scholar, Esther Greenhouse, Shares Podcast on Current and Future Directions in Design
The Gensler Design Exchange creates a dialogue between design experts, creative trendsetters & thought leaders to discuss how we can shape the future of cities. Featuring discussions on topics like equitable design, sustainability, and multiculturalism (to name only a few), this podcast aims to bring various experts together for a rigorous exchange of perspectives and ideas. Interested? Click here to for a list of episodes:
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CIHF WELCOMES NEW INDUSTRY SCHOLAR
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Judy Kaufman, RN, MPH
Director of Patient Relationship Management,
Stanford Health Care & Stanford University's Office of
Medical Center Development
Judy Kaufman is the Director of Patient Relationship Management at both Stanford Health Care and Stanford University’s Office of Medical Center Development. Judy oversees the management and strategy for significant grateful patient relationships across Stanford Medicine. She manages the complexity of grateful patient relationships to ensure a personalized experience in service of extraordinarily high-quality and individualized medical care throughout their journey.
Judy co-founded the Stanford Personalized Services (SPS) program at Stanford Health Care in 2001. SPS is a patient-focused program that delivers exceptional healthcare services to patients and their families by connecting patients Stanford’s worldwide network of renowned physicians and medical specialization practices. The program was the first of its kind in the industry, and Judy’s pioneering leadership has directly inspired numerous models in hospitals and medical facilities across the country.
Judy is also an active member and Emeritus Chair of the Global Executive Services Council (GES), a group of 50 major academic medical centers that serves to drive knowledge and strategy across their network. Specifically, GES is responsible for defining best practices among major academic medical centers in the areas of international services, executive health/concierge, and medical hospitality for high-profile patients.
Judy started her clinical career as a critical care nurse at Yale-New Haven Hospital and after four years there, joined Stanford Health Care as a critical care nurse. She received her RN degree from Lasell College, a BS in anthropology from the University of California, Santa Cruz, and an MPH at San Jose State University.
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Karl Pillemer, CIHF Faculty Fellow and CU Professor of Human Development,
Featured in Psychology Today
"How to Mend a Family Rift"
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This article focuses on Dr. Pillemer's latest book, Fault Lines: Fractured Families and How to Mend Them:
"[Professor] Pillemer conducted the first-ever national survey on estrangement, in which he queried more than 1,300 people. He found about 27 percent of the U.S. population, or about 67 million people, are currently living with an active estrangement in their family, and the majority find the experience emotionally distressing.
In addition, Pillemer conducted in-depth interviews with 100 people who have repaired rifts in their families. He used these interviews to create a roadmap for reconciliation."
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Sunita Sah, CIHF Faculty Fellow and CU Associate Professor of Management and Health Organizations at the Johnson Graduate School of Management, wrote an article for Forbes
"It's Not Just the Anti-Vaxxers: Why Are So Many People Wary of Covid-19 Vaccines?"
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"It is tempting to dismiss those who refuse the vaccine as conspiracy theorists. As I explained in an earlier post, misinformation around the vaccine remains a critical threat that we must tackle head-on. However, conspiracy theorists and anti-vaxxers are not the only groups who are hesitant.
Even among those who consider Covid a real concern, mistrust in the vaccine itself—from its development and testing to its distribution—along with inconsistent messages from the government, has decreased intentions to take the vaccine."
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Kate Walsh, Co-Chair of CIHF Governing Board & CU Dean and E.M. Statler Professor of School of Hotel Administration,
quoted in the LA Times
"So, You Want to Open a Hotel? Now?"
"Some new hotels and inns are thriving during these trying times by doubling down on the local market, creating escapist atmospheres and employing other, almost unheard-of tactics...
'The independents aren’t going to be backed up by an extensive brand and marketing program and an enormous customer database,' said Kate Walsh, the dean at Cornell’s School of Hotel Administration, contrasting the opening of smaller hotels to that of larger chains. 'So they’re going to have to really double down on how they convey what that experience might be and why.' ”
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Diana Burton, CIHF Faculty Fellow & CU Professor and Chair of Department of Human Resource Studies Co-Authors Study, "Do Startup Employees Earn More in the Long Run?"
"Many individuals are drawn to working at startups. They often believe that getting in at the ground level of a young company, where every job carries multiple responsibilities and provides them with a variety of skills that could not be gained at a large corporation, will help their future career prospects. They are often drawn to the camaraderie and social cohesion at small firms and also believe that if the startup does take off, they are in a position to become rich.
Despite these beliefs, a recent study co-authored by Professor M. Diane Burton, suggests that the reality is far gloomier. In “Do startup employees earn more in the long run?”, published in the January edition of Organization Science, Burton and her co-authors found that employees hired by startups earn roughly 17% less over the next 10 years than those hired by large, established firms."
For more information on Dr. Burton's methodology and findings, please click here:
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Equity By Design Webinar Series
Include Age-Friendliness in Other Priorities and Lead Cross-Sector Collaboration
February 25, 2021, 11:00AM (ET)
Built environment professionals should utilize planning and other collaborative tools to advance developments that demonstrate an active contribution to societal agendas, and they should tap existing efforts to advance UN Sustainable Development goals as opportunities to regenerate and retrofit our built environment assets using a lifelong equity lens.
FEATURED SPEAKERS:
Host:
Stephanie Firestone, Senior Strategic Policy Advisor, Health & Age-friendly Communities, AARP
Introductory Remarks:
Esther Greenhouse, Built Environment Strategist and Environmental Gerontologist; and Strategic Director, TC Age Friendly Center for Excellence
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Have you attended a fascinating virtual conference? Do you know of any webinars coming up that our community would be interested in? Published a paper? Earned a research grant?
If you have news to share - and we hope you do! - please email Ellie Mendoza at ev227@cornell.edu.
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At CIHF we are dedicated to building and expanding our community. Social Media, and Facebook in particular, is an opportunity to reach audiences that may not come across the organization otherwise.
To follow the Institute on FB click here:
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CIHF affiliates with Faculty Fellows from various Cornell colleges and departments, Industry Scholars from corporations and nonprofits, and Visiting Scholars and Academic Scholars from other academic institutions. Affiliates participate in collaborative activities, lead research or curriculum projects, provide feedback on strategic priorities, and create industry-focused deliverables that link hospitality, health, and design. |
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Corporate Membership
Composed of senior-level leaders in industry from around the globe, Advisory Board members are representatives from Corporate Members. This diverse network collaborates with CIHF academics on projects and initiatives with a focus on integrating the fields of hospitality, health management, policy, and design.
Advisory Board members participate in bi-annual meetings and conferences, as guest lecturers, speakers, and mentors to students, and as collaborators with Cornell faculty, researchers, and student groups. Membership provides a platform for industry professionals to connect, build lasting relationships, and collaborate across academia and business.
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Cornell Institute for Healthy Futures | 3250 Martha Van Rensselaer Hall | Ithaca, NY 14850
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