Today's update includes:
- General Updates
- Provincial Health Orders Extended to February 16th
- Coquihalla Highway Set to Reopen to Regular Traffic Tomorrow
- Air Canada, WestJet and Pearson Urge End of Mandatory COVID-19 Testing at Airports
- Applications Now Open for Tourism Accommodation and Commercial Recreation Relief Fund | Apply Today
- Join Q&A Sessions with Canada Revenue Agency on New Support Measures | Jan.20
- Help Us Honour Those We Have Lost at the 2022 BC Tourism & Hospitality Conference
- Reminder | Federal Government Announces Extension to CEBA and RRRF Repayment Deadline
- Applications Open for Closure Relief Grants
- PHO Order Requires Employers to Re-Activate COVID-19 Safety Plans
- Resources for Job Seekers, Workers, and Businesses from Tourism and Hospitality Emergency Recovery
- Business Access to Rapid Testing | Safe Screen BC
- Don't Forget! | Applications Are Open for Federal Relief Measures
- Cap U Program Available to Assist in Creating Recruitment Strategy
- Free Training Course Available for Under-Employed Individuals | Share with Your Team Today!
- DBC | Learn How to Use a Content Calendar
- Action Required | BCHA Billing and Payment Updates
- New Member Spotlight | Civic Hotel, Autograph Collection
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News - See below!
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BCHA Inn the News
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Industry Trends and News
- Tipping Our Hat to Industry!
- BC-Based Ski Operators Take Home 2021 World Ski Award Trophies!
- Mark Your Calendars - see below
- Comment Card | Industry Thoughts & Feedback
- BCHA On TikTok & Instagram Reels
- BCHA Board of Directors Talk Strategy at Last Week's Quarterly Meeting
- Destination Canada Offers Summary on Travel Measures
- Minister Mark Shares Comments on New Relief Fund
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Last Laugh | A Little Something to Make Members Smile
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Provincial Health Orders Extended to February 16th |
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This afternoon, Provincial Health Officer Dr. Bonnie Henry extended the current Public Health Orders on Gatherings and Events along with the Order on Food & Liquor serving premises. A copy of the current PHO will be available here and a summary of each is detailed below.
In a new development, gyms and fitness centres will be allowed to start gradually reopening as of Thursday. Changes include:
- When gyms reopen, plans must include occupancy limits based on seven square metres per person,
- Up to a maximum of 25 people per space
- The vaccine card will still be required to enter.
- Masks must be worn at all times with the exception of when someone is exercising
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A quick summary:
Indoor organized gatherings of any size are not allowed. Examples include:
- Sponsored or ticketed parties, celebrations
- Wedding and funeral receptions
Outdoor organized gatherings
- Outdoor organized seated gatherings can have a capacity of 5,000 people or 50% capacity, whichever is greater.
- For example, if the venue has a normal seated capacity of 30,000 people, 15,000 people can attend.
Indoor events at venues
- Indoor events at venues can only have 50% capacity, no matter the size. Examples of indoor events at venues include:
- Concerts, theatre, dance and symphony performances
- Sports events and movies
- Lectures, presentations and workshops
- Sponsored and ticketed events
Everyone must be fully vaccinated to attend.
Organized gatherings by sector
- Fairs, festivals and trade shows are limited to 50% capacity with a COVID-19 safety plan.
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Update provided by ABLE BC:
- Premises which are licensed to serve liquor, and which do not have full meal service, must be closed.
- “full meal service” includes food provided by a caterer to the premises or available from a food truck located beside or on the premises, but does not include snacks, appetizers or tapas on their own.
- Patrons must stay in the seat to which they are assigned, or at which they seat themselves, and must not move from table to table or mingle with patrons from other parties when not seated.
- No more than 6 patrons may be seated at a table, unless the party consists of one set of parents and their minor children.
- Patrons must remain seated, other than in private clubs or tasting rooms with a liquor manufacturer’s licence, except:
- to to use a self- serve food or drink station, a self-serve lottery ticket dispenser, pay at a pay station, use washroom facilities, to provide assistance to another person who requires care or first aid, when leaving the premises, or
- to play pool, billiards, snooker, or darts, or bowl (if there is a bowling alley on premises), with a maximum of five other persons who are in the same party as the patron and who are seated with the patron:
- There must be a distance of two metres between the backs of the seats of patrons seated at adjacent tables or booths, even if members of the same party are seated at adjacent tables or booths, unless the adjacent tables or booths are separated by physical barriers.
- There must be two metres between patrons seated at a counter, unless the patrons are in the same party or they are separated by physical barriers.
- If there are physical barriers between tables or booths or seats at a counter, the tops and bottoms of the physical barriers must be positioned so that the physical barriers block the transmission of droplets produced by breathing, talking, coughing or sneezing between patrons who are seated at adjacent tables, booths or seats at a counter.
- Dance floors must be closed with physical barriers or occupied with tables.
- Patrons must not dance on the premises.
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We encourage anyone with questions to reach out to questions@bcha.com and we will be happy to assist. |
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Air Canada, WestJet and Pearson Urge End of Mandatory COVID-19 Testing at Airports |
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In an open letter, Canada’s two main airlines and its biggest airport are calling on the Canadian government to end mandatory COVID-19 testing at airports and shift those resources to communities where they are needed most.
The letter says that in the most recent week of reported data, more than 123,000 tests were taken at Canada’s airports with an average positivity rate of 3 per cent. The positivity rate in communities is running at 30 per cent and the number of cases could be higher because of the lack of tests, it said.
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Applications Now Open for Tourism Accommodation and Commercial Recreation Relief Fund | Apply Today
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In a press release distributed on Friday, January 14 by the Ministry of Tourism, Arts, Culture and Sport, it was announced that eligible accommodation providers and tourism operators will now have access to grants to alleviate fixed cost pressures caused by the COVID-19 pandemic.
As much as $15 million will be provided through the Tourism Accommodation and Commercial Recreation Relief Fund through three streams:
- one for B.C.-owned large accommodation providers employing more than 150 people;
- the second for Indigenous-owned large accommodation properties employing more than 100 people and located on reserve;
- and the third for tenure and BC Parks permit holders that operate as tourism businesses.
Intake is now open and will remain open until February 14th at 11:59pm. Late or incomplete applications will not be accepted so do apply as soon as possible.
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Join Q&A Sessions with Canada Revenue Agency on New Support Measures | Jan.20 |
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The Canada Revenue Agency will hold a virtual briefing and Q&A Session for members of the Hotel Association of Canada, the Tourism Industry Association of Canada, and Restaurants Canada to answer your specific questions on these new support measures.
English Q&A Session:
January 20, 2022 | 3:00 p.m. – 4:00 p.m. ET
WATCH FOR THE SLIDO LINK DAY OF TO SUBMIT QUESTIONS DURING THE SESSION
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Help Us Honour Those We Have Lost at the 2022 BC Tourism & Hospitality Conference |
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Over recent years, many have experienced the pain that comes with loss as we've been forced to say goodbye to some of our most beloved colleagues and industry friends. The absence has been felt across our sector, and due to restrictions on gatherings and events caused by the COVID-19 pandemic, many of us have not been able to celebrate their lives and achievements as we once would have.
At this year's BC Tourism & Hospitality Conference, we will be paying our respects through an "In Memoriam" slideshow tribute that honours all of those who have passed since we last met in person. We need your help to ensure that each of our industry friends are included.
How to Submit:
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Please send direct submissions to info@bctourismandhospitalityconference.com
- In your submissions, please detail the individual's:
- First and last name
- Title and company from their latest role
- An image or headshot
We will be accepting submissions until Friday, February 11th.
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Reminder | Federal Government Announces Extension to CEBA and RRRF Repayment Deadline |
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- The repayment deadline for CEBA loans to qualify for partial loan forgiveness is being extended from Dec. 31, 2022, to Dec. 31, 2023, for all eligible borrowers in good standing.
- Repayment on or before the new deadline of Dec. 31, 2023, will result in loan forgiveness of up to a third of the value of the loans (meaning up to $20,000).
- Outstanding loans would subsequently convert to two-year term loans with interest of 5% per annum commencing on Jan. 1, 2024, with the loans fully due by Dec. 31, 2025.
- The government is also announcing that the repayment deadline to qualify for partial forgiveness for CEBA-equivalent lending through the Regional Relief and Recovery Fund is extended to Dec. 31, 2023.
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Applications Open for Closure Relief Grants |
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Applications for financial support are now open for businesses temporarily closed due to public health orders.
Businesses including bars, nightclubs, gyms and event venues that can no longer hold events are eligible for grants between $1,000 and $10,000. The funds can help pay expenses such as rent, employee wages, insurance, maintenance and utilities.
The amount of funding is based on the number of employees and follows a formula similar to the Circuit Breaker Business Relief Grant. Applications are open until Feb. 28, 2022
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PHO Order Requires Employers to Re-Activate COVID-19 Safety Plans |
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On January 7, 2022, the provincial health officer announced an order requiring employers to re-activate their COVID-19 Safety Plans. WorkSafeBC has updated guidance and recommendations outlined on our resource page.
This replaces the previous requirement for employers to have communicable disease prevention plans in their workplaces. To learn more visit our BCHA COVID-19 Safety Plan resource page.
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Resources for Job Seekers, Workers, and Businesses from Tourism and Hospitality Emergency Recovery |
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As tourism and hospitality businesses kick start their operations, retaining skilled employees, and attracting new workers will be critical to their success. The Tourism and Hospitality Emergency Recovery project is developing tools and resources to help operators respond to this enormous challenge.
Tools include:
- Free self-guided training guides for employees
- Labour force survey results
- Resource listings for individuals and businesses
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Business Access to Rapid Testing |
Safe Screen BC
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With the intention of keeping businesses open and employees safe, the Government of BC has launched Safe Screen BC, to begin enabling businesses to access rapid antigen tests.
Organized in partnership with the Ministry of Health and the Provincial Health Services Authority (PHSA), Safe Screen B.C. will guide businesses through the required application process for provincially available test-kits and support businesses in the set-up of onsite rapid workplace screening programs for employees.
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Don't Forget! | Applications Are Open
for Federal Relief Measures
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Cap U Program Available to Assist in Creating Recruitment Strategy |
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In this difficult labour shortage, Capilano University School of Tourism Students are available to help develop business recruitment strategies. The Human Resources class will be working with tourism businesses to create a comprehensive recruitment strategy throughout the month of February.
After an initial consultation with the manager, students will analyze your needs and assess opportunities to help you attract a larger pool of candidates. In their report, students will design recruitment policies, audit current practices, and create recommendations on employer branding.
They will recommend recruitment sources and present a digital strategy, helping you take a broader talent management approach. They will present their findings to your team via zoom and prepare a comprehensive report. The time commitment for employers is 1-2 hours of virtual meetings. There is no cost to participate.
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Free Training Course Available for Under-Employed Individuals | Share
with Your Team Today!
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This program is designed to train 30 candidates who are currently unemployed or under employed in the Metro Vancouver area and deliver them to industry trained and ready to work. The training is fully funded and will focus on readying the candidate for meaningful work in the hotel industry.
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REGISTRATION:
RECRUITMENT
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For hotels who may be interested in candidate recruitment during the final phase of the 23 week program, please contact Alison Langford at alison@bcha.com
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DBC | Learn How to Use a Content Calendar |
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Content planning is critical to the success of executing your marketing plan. With several digital platforms to manage, this content calendar template will help to keep you on track.
Destination BC has curated a how-to guide that offers d ownloadablecontent calendar template and a step-by-step walk through of how to plan your content and make it work for your business.
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Action Required | BCHA Billing
and Payment Updates
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This is a friendly reminder that the BCHA is encouraging all members to update their billing and profile information in order to receive the most up-to-date information and stay current on opportunities within the sector.
The process is simple and can be done here.
The BCHA has also switched to automated billing. If you have not already done so, please complete the attached credit card form and submit to Member Services Coordinator, Samantha Glennie at samantha@bcha.com or directly at 604-443-4757.
We look forward to supporting you with your questions and greatly appreciate your efforts to update your profile.
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New Member Spotlight | Civic Hotel, Autograph Collection
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Please join us in welcoming new BCHA member Civic Hotel, Autograph Collection!
Civic Hotel, Autograph Collection, is a strikingly independent, boutique hotel in the heart of a new Surrey City Centre where local business welcomes the world. 144 guest rooms, state-of-the-art meeting space, and premium amenities and services are all served by a curated culinary experience!
See for yourself!
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Industry News & Quick Links |
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BCHA | INN THE NEWS
B.C. Tourism Operators, Hotels, Lodges Can Apply for COVID-19 Grants
BC Hotel Association President and CEO, Ingrid Jarrett, spoke to CityNews1130 surrounding the recent funding announcement that has been created to support large accommodation providers. See full article here.
INDUSTRY TRENDS AND QUICKLINKS
While most of the discussions on group demand at hotels is still related to COVID-19, hoteliers worry that crime and safety concerns could be the next issue that hampers citywide events. Read more
Travel bookings and inquiries are surging, say travel insiders, in an upward trajectory that, if realized, may both benefit and challenge travelers in the coming year. Read more
Travel Program Communication During COVID-19 and Beyond: What Business Travelers Want to Know and How They Want to Hear It Read more
For second consecutive year, named #1 Rate Shopping & Market Intelligence Tool, Parity Management Software, and Business Intelligence Software Read more
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Tipping Our Hat to Industry
Have news to share? Email kelsey@bcha.com
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BC-Based Ski Operators Take Home 2021 World Ski Award Trophies!
The World Ski Awards™ is the only global initiative to recognize, reward and celebrate excellence in ski tourism. Earlier this week, the winners of its 9th annual programme were revealed and a number of our own BC-based operators took home top-prizes!
The 2021 winners are recognized for being truly outstanding achievers that have risen above competitors across the globe.
Congratulations to:
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Bella Coola Heli Sports (Canada)
Winner of World's Best Heli-Ski Operator 2021
Pan Pacific Whistler Mountainside
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The Josie
Whiteworth Chalet
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May 8, 2022 – May 11, 2022
IMPACT is a collaborative national dialogue on innovation. The dream to create a legacy for sustainable and regenerative tourism in Canada is stronger than ever, and your voices are needed.
Join in on a national conversation on sustainable tourism, as delegates and speakers explore and compare models for tourism recovery. Hear from some of the most creative and innovative experts in the business and address our new reality of higher expectations, for and of visitors.
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How to Bring Clarity and Coherence to Your Team - Aligning Strategy, Leadership, and Focus
Friday, January 21, 2022 1:00PM - 2:30PM
Hosted by: Small Business BC
Learn how to develop an effective team perfectly aligned with your company’s vision and goals so they can clearly and proactively solve the right business problems with maximum impact.
What Will You Learn?
- Develop a clear vision that guides you and your team’s decision-making
- Lead with respect and concern for all team members that demonstrates appropriate compassion
- Deliver results and enhance the strengths of your team members to achieve key objectives
- Focus your team’s energy and time on the right tasks
To access the webinar free of charge, register online using coupon code DBC3034.
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Destination Canada Industry Webinar - Tourism's Big Shift
Tuesday, Feb 1, 2022 10:00 AM PST
Hosted by: Destination Canada
Destination Canada is hosting a webinar to discuss the findings of our latest report, Tourism’s Big Shift: Key Trends Shaping the Future of Canada’s Tourism Industry. We will cover key trends that will have the largest impact in the next one to three years and explore the implications and opportunities for small and medium-sized tourism businesses.
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Save the Date! | BC Tourism & Hospitality Conference, March 9-11, 2022
Join us for the 2022 BC Tourism & Hospitality Conference as we 'Kickstart the Comeback' and gather in-person to learn, tackle issues, forge new relationships, and work toward resiliency in the face of one of the hardest years in our sector's history.
Stay tuned for further updates coming soon!
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BCHA On TikTok & Instagram Reels |
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BCHA Board of Directors Talk Strategy at Last Week's Quarterly Meeting |
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Minister Mark Shares Comments on New Relief Fund |
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Destination Canada Offers Summary on Travel Measures |
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