• The user filter of the income summary and budget group income summary reports shows only users who had transactions in that date range, excluding public side customers.

• The Overpaid Invoice report has been renamed to the Negative Balance Invoice report to better represent its function.

• The program & activity expense report's res/non-res counts treat unique entire session advanced activity purchases as one registration each.

• The membership income report more closely matches the program income report in format with a focus on income & interior transaction layer.

• Membership adjustments for additional members now apply from the top-level instead of just the length level.

• Redemption instructions on printed/viewed gift certificates have been updated to add more specific public account steps.

• Additional storage agreement checkboxes have been added for public customers when storing a credit card or registering for autopay items.

• Text seen on checkout for sites that pass on credit card fees has been updated to indicate a service fee instead of a convenience fee.

• We have a new email for client services: support@myrec.com. We've updated the email link in management top navigation & Misc > Contact Support to match.

• The MyRec.com site features 2021 badges we earned as Most Recommended and Best Customer Support. Thank you all!