If you can't find one of your courses in Canvas on your Dashboard, it could be for a few different reasons. For starters, not every instructor will publish their Canvas course on the first day of the semester. If your instructor hasn't published their course, you won't be able to access it in Canvas. You can verify whether or not a course has been published under the "Courses > All Courses" option on the black navigation bar. 

Additionally, if you've just added a course in Solar, you may not gain access to the course for 24 hours. An overnight integration between Solar and Canvas must run before your student credentials will be added to the Canvas course you've just enrolled in. 

In either instance, make sure you double check with your instructor to verify that they're using Canvas and to let them know you don't have course access yet.

The Microsoft Office Suite is free to all UW-Parkside students.

To access your free version of the Microsoft suite (which includes Word, PowerPoint, Excel, OneDrive, and OneNote), log into your RangerMail and click on the square menu at the top left of the page.

You will have 1 TB of cloud storage available in your OneDrive, and you can download up to give copies of Office 365 for use on personal computers. 

You are also able to use web-based versions of the software for free, but that will require you to be connected to the internet. 

Canvas offers Tier 1 Technical Support for all faculty and students 24/7, 365 days a year. This is the primary point of contact for Canvas technical support and is the best way to ensure an immediate response.

You can access Tier 1 Support by logging in to Canvas and clicking on the Help button located at the bottom of the gray left hand navigation bar. You can search the Canvas Guides, chat online, send an email, or call: 1 (833) 820-4070.