Will AI disrupt or distort future operating models? Read more in The Triage Group newsletter.

September 15, 2023

Security: Hackers claim MGM cyberattack as outage drags into fourth day

TechCrunch

Hotel and entertainment giant MGM Resorts continues to battle a widespread outage after a cyberattack forced it to shut down systems across its properties.

MGM, which operates a number of hotels and casinos on the Las Vegas Strip, including the Bellagio, Aria and Cosmopolitan, shut down large parts of its internal networks on Sunday. This resulted in widespread disruption across the company’s hotels and casinos, with guests reporting that ATMs and slot machines are out of order, along with room digital key cards and electronic payment systems. Read More

Healthcare IT: User-unfriendly EHRs pose serious risks to patient safety

Healthcare IT News

Electronic health records that deliver suboptimal user experience are more likely to lead to alert fatigue and less likely to catch errors that could impact hospital safety, University of Utah Health research shows.

"Hospitals and health systems have spent more than $100 billion on EHRs over the last decade, and most believe that these systems are completely safe and usable but that is not necessarily the case," said Dr. David Classen, a professor of internal medicine at University of Utah Health. Read More

Homeland Security: NOAA’s hurricane monitoring technology flies straight into the Guinness World Records book

Homeland Security Today

It’s one — no, two! — for the record books.

The 2024 edition of the Guinness World Records book recognizes NOAA and industry partners with two world records: 1) wind speed recorded by an uncrewed surface vehicle; and 2) endurance inside a tropical cyclone.

Find out how NOAA and partners earned these amazing accolades, and how uncrewed systems contribute to improved hurricane forecasts. Read More

Transportation: How electrified roads could help fix America’s electric vehicle charging problem

CNBC

Electric vehicles are taking up an increasing percentage of the overall auto market share every year — rising from 4% in 2020 to 14% last year. Among the holdouts, a lack of charging infrastructure seems to be one of consumers’ most common reasons for not switching from gas to electric vehicles.

But now, electric road projects are appearing across the world as a potential solution to supplement static charging, allowing EV drivers to wirelessly charge their cars while they drive. Read More

Human Resources: 83% of Gen Z workers consider themselves job hoppers, study suggests

HR Dive

About 97% of Gen Z workers say work is part of their identity, yet 83% consider themselves to be job hoppers, according to a Sept. 4 report from ResumeLab.

However, for Gen Z, job hopping isn’t a sign of instability. Instead, it’s a strategic way for these workers to diversify skill sets, pursue new challenges, and seek environments that align with their values and ambitions.

“The top three Gen Z work-related goals cover having a good work-life balance, starting their own business, and achieving success and recognition,” Agata Szczepanek, a career expert at ResumeLab, wrote in the report. Read More

Business & Technology: Disruption or distortion? The impact of AI on future operating models

Knowledge at Wharton

With the weekly drumbeat of generative AI advancements and corporate leaders signaling the need for their organizations to harness the power of AI, larger questions are emerging for these same executives to address.

In addition to the ethical challenges that AI presents for their customers, employees, and society, companies must grapple with how AI will fundamentally shift their operating model, including the workforce. Almost two-thirds (65%) of American executives believe generative AI will have a high or extremely high impact on their organization in the next three to five years, but 60% say they are still one to two years from deploying their first GenAI solution, per a recent KPMG survey. Read More

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