Urban Alchemy Definitions of Service Engagements and Interventions
Positive Engagements
1-3 minute engagements to build positive relationships and serve as community connector. Practitioners provide visitors, residents, and neighbors directions, district information, service connections and resource information.
Inviting Space, Social Norm Interventions
Intervention with a neighbor or resident to invite them to participate in creating a safe and inviting public space for all by maintaining a path clear of debris. Practitioners make a good faith effort to interrupt anti-social behavior including but not limited to public urination/defecation, littering, and general noise disturbances.
De-Escalation Interventions
Practitioners assist with relational and other interventions to help contain mental health episodes, and to prevent or interrupt street violence. Solutions may include referring to appropriate service personnel like EMTs, HOT, or, lastly, the police.
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