hmaa
HiDoc Telemedicine – Accessing Care during COVID-19
With the rise in COVID-19 cases in Hawaii and many other states and the strain our hospitals are experiencing, we want to make sure you have access to the care you need while social distancing as appropriate.
 
Our HiDoc telemedicine service provides free access to a local network of physicians online or by phone, day or night. Our HiDoc team is ready to assist with your COVID-19 questions and concerns. You do not have to sit in a waiting room with potentially ill individuals, transportation is not a barrier to receiving quality care, and the emergency room no longer needs to be a first line of defense when your primary doctor is unavailable.

HiDoc can be used in most non-emergent medical situations, including but not limited to:
  • Allergies
  • Cough, Cold or Flu
  • COVID-19 Symptoms
  • Ear and Eye Infections or Issues
  • Fever
  • High Blood Pressure
  • Nausea, Vomiting and Diarrhea
  • Pediatric Issues
  • Prescription Refills
  • Sore Throat
If you have been experiencing stress or anxiety, HiDoc also offers free consultations with licensed mental health professionals.
 
All consultations are confidential and secure. There is no maximum number of times you can use HiDoc, and there is never an out-of-pocket cost or copay. You can usually connect with a medical doctor within 30 minutes, and mental health counseling is subject to physician availability. You can use HiDoc when you are at home or work, or while traveling.
 
Get started by visiting hmaa.com/telemedicine. Already have a HiDoc account? Sign in at hidoconline.com.
 
If you are experiencing COVD-19 symptoms or have been in contact with someone who has tested positive, you can get a COVID test at the following locations. There is no cost at certain sites.
 
Need Assistance?
If you have any questions or need assistance, please feel free to contact us.