Broadvoice Wins CUSTOMER Magazine’s 2023 Contact Center Technology Award for Excellence in Customer Experience

LOS ANGELES—July 12, 2023— TMC has recognized Broadvoice®, a provider of hosted voice, unified communications as a service (UCaaS) and omnichannel contact center as a service (CCaaS) for thriving small and mid-market enterprises and business process outsourcers (BPOs), as a winner of the 2023 Contact Center Technology Award from CUSTOMER Magazine for Broadvoice CCaaS, the company’s industry-leading, cloud-native contact center solution.

In January 2023, Broadvoice CCaaS launched in the U.S. market, bringing over a decade of international contact center expertise to Broadvoice's proprietary cloud communications tech stack.

An omnichannel solution backed by the industry-leading Broadvoice Success Program, Broadvoice CCaaS makes contact center operations easy to use, manage and afford for thriving businesses of all sizes and industries.

“Congratulations to Broadvoice for winning a 2023 CUSTOMER magazine Contact Center Technology Award. Broadvoice CCaaS has been selected for demonstrating innovation, quality and unique features that have had a positive impact on the customer experience,” said TMC CEO Rich Tehrani.