Answers to more of your questions...
What is the Virtual Show’s URL?
Where do Exhibitors Register?
Simply register as an exhibitor to visit your booth and get access to the virtual platform. All that is required is a name and email address.
Where do I go for
Technical Help? During show hours, look for the blinking Green Dot on the lower right hand side of the screen "tech support." If you are needing help outside show hours,
please contact Eric Nicholl: enicholl@canadianboatshows.com / (604) 882-8024
Alternatively contact us direct:
We strongly suggest that Manufacturers use the virtual space link to their dealers. Attendees come looking to talk to them and don't want to be directed to their company website.
Link your dealers booths using their ‘Booth URL’ in your ‘Dealers’ tab within BoothBuilder.
Booth Stats: Go into your booth builder to view booth space stats and export leads file. The “Listing Stats” button is located near the top, to the RH side of the ‘Manage Company Listing’ button.
After a great deal of feedback last year from both attendees and exhibitors, we removed the ‘Chat Feature' for connecting. It required separate staff log-ins and ‘direct to staff email.' Last year for the majority of exhibitors it was a cumbersome process and for attendees there was a high level of frustration at how long it took exhibitors to respond.
The attendees perception was the responses would be immediate when using Chat, in the majority of cases there were long lag times. Upon review of the connect features to offer this year it was determined that email, phone and video meetings would be the best fit for attendees and exhibitors.
If a person has already gone through and registered as a ‘consumer’, please email tech support and provide the person’s name/email and we will manually change their status.
All leads coming into your booth via email will go to the address you identified in the BoothBuilder. This address would either:
- Follow up direct with the consumer
- Direct the consumer to the best qualified person
Phone leads would come into the phone number identified in the BoothBuilder.
Person taking the call would:
- Answer the consumer question or direct to best qualified person.
Changes made in your BoothBuidler can be ‘previewed’ live, but the main ‘live show site’ will take 2 hours to cache and reflect the changes made.
Where do customers enter the Buy a Boat & Win contest?
if you are a boat dealer there is a button under your social media contacts on the left, enter there to launch to Buy a Boat entry page or from the homepage/lobby.
After the show closes each day what happens? The site is live 24/7 for 6 months. The live features and exhibitors at their spaces will only be available during show hours. The public can continue to send emails outside of show hours.
