Newsletter: December 2021

Happy Holidays!

Christmas Greetings

To our Friends, Families and Colleagues,

As we approach the year 2022, the staff of All Island CMC and I wish you all the best. The year 2021 brought us challenges, but remember the good things and let them brighten our lives. I'm happy that in our simple way, we were able to give joy, hope and comfort to your loved ones. Thank you very much for all the love, patience, and understanding while we do our job.

May your holidays sparkle with joy and laughter. Best wishes for a joyous Christmas and a New Year filled with love, happiness, and prosperity. We hope this Christmas is filled with many good moments and that you enjoy time spent with loved ones.

God Bless.

Edgar, Elsa and AICMC Saff

HOKU Information

Updates

Please provide a copy of your HOKU Letter containing your Medquest and HOKU ID. This document must be faxed to our office at:

808-536-7225

ATTN: PA STAFF

You may also email a copy to:

pa@allisland-cmc.com

This is required for all PA request for services. We appreciate your assistance with this matter.

Prior Authorizations

Adverse Event Submissions

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Reminder to all PCG & RN

When submitting an Adverse or Change in Condition

Protocols to Follow:

Complete the AE & ALL REQUIRED Information including Client's Name, HMO, Medicaid ID #; CCFFH information - Correctly including contact #, Date & Time of incident. If client is at the ER for evaluation, Name of Hospital ER or Urgent Care, PCG to do the telephone follow up on the client's status. Obtain if the client is being admitted the Admitting Dx. This is important.
Submit with the AE / CC Report the ER After Visit Summary or MD orders if client goes to ER or MD

Medication Update Requests

Aloha, CCFFH Operators. Your monitoring RN CM will be bringing a copy of your client(s) kardex during their monthly visits. They will be updating this during their visits. We ask that you kindly have any new MD order(s) ready for the RN CM to review. Remember, YOU are the best person to keep track of it all. Please review the MD order(s), bottle/label, and check the MAR. If the MAR is not yet updated, please scan the new order and fax/email it to Ms. Carla with instructions so she knows what to do. If we follow this simple procedure and WORK TOGETHER AS A TEAM, it will eliminate medication errors. Mahalo and stay safe. Happy Holidays!

Congratulations Bear!

Special shout out to our K-9 companion Bear Bear! He made it in the "Island Dog" magazine. Check out his adorable photo. Such a photogenic pup! Be sure to snag a copy of the magazine!

We love you Bear Bear!

Happy Birthday Ms. Kristle! &

Mahalo Ms. Maria & Ms. Imelda

Thank you to Ms. Maria Castillo and Ms. Imelda Viernes for providing our team with a seafood lunch complete with Hot Pot! We enjoyed both your presence here in the office. Check out the spread! Also Happy Happy Birthday to Ms. Kristle Donato! May all your wishes come true. God Bless! We appreciate you so much!

Sweets for Ms. Kristle Donato, to celebrate her birthday!

Delicious Hot Pot, perfect for the cloudy weather

Large pan of seafood! Look at those ginormous shrimp!

Thank you!

Thank you to our anonymous angels! We appreciate you for providing our team with such a scrumptious buffet. The "after Thanksgiving special".

Mahalo!

Check Out Our Website

www.ai-cmc.com

Please visit our website. Our Newsletter Archives, forms and much more information is available for your convenience.

Please note, when accessing Forms you must enter a password:

Aicmc18

If you need further assistance navigating our website, please email:

joy@allisland-cmc.com

KUDOS & COMPLAINTS

All Island welcomes complaints and suggestions to improve our services. We also welcome recognition and kind words for those staff who go above and beyond their job duties. Please feel free to email or write us a short letter.

Thank you for your time!

Newton Square Pharmacy

Holiday Hours

Thursday, December 23, 2021 (Half Day)

Friday, December 24, 2021 (CLOSED)

Thursday, December 30, 2021 (Half Day)

Friday, December 31, 2021 (CLOSED)

Visit Us

All Island Case Management | (808) 536-7100 | info@allisland-cmc.com | ai-cmc.com