Whenever we choose to join an organization, we normally want to know, “what will I get in return for the money or time invested into the group?” I had the same questions when I submitted my application to NAIIA.

Read more from member Mitch Whitman, President, Primeco Claims Group.

Midland Claims Service Inc. (MCSi) is an independent adjusting firm established in Montana in 1946. The company was purchased by James A. Marsh in 1963 and has been led by the Marsh family since that time. Currently, the company is led by Jim’s son, Michael J. Marsh and they have recently been joined by their 3rd generation of leadership, Michael’s daughter Lauren K. Marsh.

Midland Claims Service, through its wholly owned operating unit Industrial Injury Claims®, focuses on third party claims and program administration for Worker’s Compensation self-insured clients, exclusively in the State of Montana. The company also provides “in-state” claims services for a dozen out of state insurance companies and TPAs. MCSi has been responsible for the handling of more than 34,900 injured workers’ self-insured claims with incurred losses in excess of $150,000,000. The staff’s dedication to quality and humanization of the Workers’ Compensation process has resulted in a 70% reduction in costs for its self-insured clients compared to the State of Montana average cost per claim.

MCSi has been involved in the NAIIA since the early 1970's. The company embraces the concept of Independent Adjuster collaboration strongly; Michael served as the Western Region RVP for two year, has served on the board of Affiliated Adjusters for over 15 years, is a long time member of the Pacific Claim Executives Association and was involved with the formation of CPLIC. MCSi was the very first CPLIC policyholder.

Do you have news you want to share? Let us know so we can include it in our quarterly newsletters! Please send your member news to admin@naiia.com.

NAIIA will be featured in the March/April issue of Claims Magazine (NU CLAIMS). Be sure to get included in the 2022 CAT Resource Guide! You can view the 2021 CAT Resource Guide here.

NAIIA members can have an Enhanced Listing in the 2022 CAT Resource Guide for half the price, just $375 (regularly $750) and just $100 for each additional listing. The deadline is February 14, 2022.

Claim your listing by completing the online form here.

This US District Court in Illinois concluded that if a property is damaged anywhere by hail, all parts of the property are subject to appraisal for hail damage. In other words, if the vents are dented by hail, but damage to the shingles is disputed, the shingles are within the scope of the appraisal panel's to consider.

Read the full Memorandum Opinion and Order here.

The legislative committee has also provided information about updates in various states. Click to learn more about each of the following:

If anyone would like to participate in the Legislative Committee meetings, please contact Barry Parks at barry@hauschco.com.

The NAIIA is proud to announce that we will continue to offer a discount on the FC&S Expert Coverage Interpretation.

The subscription is $115 per user which is a significant savings for our members. The cost for the first subscriber is usually $1,200, with each additional subscriber being $200.
The FC&S Expert Coverage Interpretation allows you to:

The NAIIA is developing a Catastrophe Claims Registry to assist members in time of need and to be a resource for the insurance industry.

The CAT Registry will list member firms who handle catastrophe claims, including the territory they service.

We ask that member firms only list territories for which they are licensed as needed and capable of providing excellent service.

We are hopeful that member firms who in time of CAT need assistance will utilize the registry and that insurers will also avail themselves of the registry.

If you wish your firm to be listed, please complete the information form via the link that follows.

All other states except Washington can learn more at this link below:

Joining NAIIA partner CLM as a Fellow is completely free, and one of the best things you can do to advance your career. Industry professionals — risk and litigation managers, insurance and claims resolution professionals, corporate/staff counsel, and service providers — are eligible to join as Fellows.

Learn more about the CLM Fellow Benefits.

If you aren't a member of NASP, then maybe you should be! The NASP (National Association of Subrogation Professionals) memberships not only offer unique educational opportunities, but members also have a plethora of additional benefits, including lower conference registration rates, free webinars, access to the NASP Member Forum, a members’-only directory and an award-winning subrogation education magazine.

Learn more about NASP and the NASP Member Benefits.

CEU.com is a continuing education provider offering professional license holders convenient, engaging and superior quality compliance training that both enhances their career development and increases productivity.

They offer NAIIA members a 15% discount off the listed rate.

Enterprise Rent A Car offers members of the NAIIA a discount of 10% from any airport location and 5% from any other (in-town) location. Members need only mention account number 15A9796 when booking through

1-800-rent-a-car or online here.

Staples Advantage - NAIIA has an account with Staples Advantage and NAIIA members fall under the NAIIA umbrella! The discount is based on how many products are ordered under the umbrella–so the more members who have an account under NAIIA, the bigger the discount for everyone. Our NAIIA contact person is Douglas Kellogg. You can reach him by email to Douglas.Kellogg@Staples.com or by phone at 407-475-4219.