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The SCORE Los Angeles chapter would like to honor Peter O'Neill in this month's spotlight and submitted the following success story which highlights his amazing impact on clients:

"After spending his career as a Public Relations and Marketing executive for several Fortune 500 companies, principally in the healthcare industry, Peter O’Neill (SCORE Los Angeles Mentor) was matched with Dr. Roy A. Meals. Dr. Meals is a retired orthopedic surgeon who at the time was writing a whimsical, yet scientific, book about bones. 

The book publisher refused to set a launch date for the book until Roy significantly improved his presence on various social media channels and had built enough of a strong following that the launch risk would be reduced. Roy was not very familiar with social media channels and the best way to use them for maximum exposure and to build brand credibility. Peter met with him a couple of times in person to offer both strategic and tactical advice and stayed in touch with his client for about a year. 

In October, Peter received Dr. Meal’s newly published book in the mail, and was delighted to find himself and SCORE Los Angeles listed in the Acknowledgements. The book is now available on Amazon and other notable book sellers.

Peter reports that Dr. Meal worked diligently on social media branding, eventually building a loyal following of over one thousand users. 'Hopefully many of them will now be converted to book buyers!' Peter wrote to Chapter Chair Laura Soloff-Geller."

The volunteers of SCORE Twin Cities are extremely grateful for the work and leadership of Harry Miller, both in their chapter and in their community. They submitted the following note (edited by SCORE HQ) to showcase just a part of what Harry has been able to accomplish while at SCORE, as well as show their gratitude:

"Harry Miller joined SCORE St. Paul on July 7, 2017, and in that time has served as Vice Chair, Chapter Chair for two years, and currently as Co-Chair of SCORE Twin Cities.

Since the day he joined, Harry's exceptionally active involvement in our Chapter's activities has been extraordinary, including:

Recently, Harry helped organize and execute the combining of the Minneapolis and St. Paul chapters into SCORE Twin Cities. His efforts, along with Deb Salerno, have led to SCORE being a much stronger volunteer organization that can better serve our communities in the Twin Cities market. As part of this process, Harry developed a highly effective Client and Chapter Resource Guide, helped in refreshing the chapter website, and continued to improve chapter services to our community, while strengthening relationships with community partners.

The merger took over a year to accomplish, but Harry's talent and mindset to accomplish this task made it function smoothly. SCORE Twin Cities has gained many new members that get involved immediately after joining.

Harry is a go-getter and gets the job done. It is a pleasure to be part of Harry's Team and SCORE Twin Cities. With Harry Miller's and Deb Salerno's leadership and direction, SCORE Twin Cities has become one of the most effective chapters in SCORE."

Duy Cao, Director of Business Development for The Cao Group LLC and client of Dean Chung, wrote the following letter expressing his gratitude for Dean's impact on his life and business:

"Dean,

I had always dreamed of having my own business while dedicating the past 10 years to working in the construction industry. Although I had developed technical expertise in my field, I still lacked the knowledge of how to start, grow and run a business. This past year I made the bold decision to seek assistance to shore up these weaknesses and accelerate my growth. This was one of the best decisions I have ever made because your mentorship has been a personal transformation for me.

We spoke about my business plan of how to reach potential clients and keep detailed records of sales/marketing activities in our first meeting in March. I realized after that meeting that I had much more to learn but was empowered to take on these exciting challenges. In our second meeting in April, we spoke

about how to position myself as a trusted advisor and how to ask focused questions for desired results on lead calls and networking events. These were concepts that I was never exposed to in my career. You have assisted me immensely in developing solid business fundamentals. These learning experiences have carried through to each subsequent meeting and have given me the confidence and assurance that I’m on the right track to provide a solid base for my company.

I would like to thank you for your mentorship and for volunteering your time to help me start my business. Through your guidance, I can see a dramatic difference in my development and know my journey would have been different without your support. You’re always ready to offer various seminars, identify resources and develop contacts to grow my business. I look forward to more meetings filled with discussions about growing pains, revenue and celebrations!"

The Years of Service Recognition program was put in place to thank our dedicated volunteers for their continued service. Volunteers that maintain an ongoing relationship with SCORE for longer terms are the backbone of our operations and growth. Through this program, volunteers are recognized for service lasting 5, 10, 15, 20, and 25+ years with SCORE.

Please help us recognize these volunteers for their commitment and congratulate them for their continued dedication to SCORE's clients and mission - December 2020 Years of Service.

Years of Service certificates for January-December 2020 have been mailed to addresses as confirmed by chapter leaders. In case of questions contact shipping@score.org.

The Our Mentors content band on chapter websites will now organize mentor profiles in alphabetical order by first name. Previously, mentor profiles would appear with the most recent mentor being added in at the top of the list when using this content band type.

This update was made to help with the problematic issue of new mentors getting overloaded with mentoring requests because they were the first to appear at the top of the list.