Picking up a trailer from a yard or drop lot that has damage and needs immediate repair ranks high among driver frustrations. It could be damage that happened at the shipper/receiver or dropped with issues by another Buchanan driver that forgot to check it over before dropping it.
We are focusing on this and really need your help to identify the causes so we can take action to save us both time and money. If you are picking up a trailer and there is an issue, please make you dispatcher or the night/weekend people know right away.
"A 'just a job' employee does just enough to keep their job while complaining
about what's not fair or right at work. A team player works positively together with everyone to get the job done the best way possible." - Ty Howard
We are one team here at Buchanan; every single driver is asked to be a team player rather than a 'just a job' employee.
Your questions, comments and concerns are welcome, my door is always open.
