Amid concerns about health safety in the workplace, Mitel has launched a series of IP phones built from plastics protected with antimicrobial technology.

The phones feature plastics with surfaces that are treated with a silver-based compound that, when tested against certain viruses and bacteria, is shown to inhibit their growth by up to 99.9 percent.

The redesigned 6920t and 6930t handsets also minimize crevices and holes that might collect germs, dirt and grime. Whether deployed in a hospital or a shared office space, they’re packed with features for powering productivity and collaboration. Learn more about these new devices here.

One of the first organizations in the Mid Atlantic to implement these antimicrobial IP phones is CTS client, Luminis Health / Anne Arundel Medical Center. Their initial set of antimicrobial tech phones are installed in the Medical Center’s busy virtual urgent care center, CareConnectNow.

We’re extremely proud to support Luminis as they support the 24x7 healthcare needs of our local community and region.

Looking for new innovations to enhance your voice communications? Contact CTS today: 800.787.4848 or jnolte@ctsmd.us.

Today most businesses operate on the cloud. And when it comes to mobility, flexibility, fast access to files, and collaboration capabilities, today’s best communications technologies are being deployed in the cloud.

Many small businesses rely on affordable, all-in-one services and infrastructure based in the public cloud. While it may make sense to set up a smaller organization this way, you might find yourself limited in terms of customization and integration if you have larger enterprise requirements.

Now there’s a service option to meet your unique needs… MiCloud Flex is a private cloud phone service from Mitel. Deployed in carrier-grade data centers, MiCloud Flex is protected with advanced multi-layer security and is designed to integrate with your enterprise processes and workflows.

If you want to take control of your communications infrastructure, we’ll help you find everything you need in MiCloud Flex. Contact us today at 800.787.4848 or jnolte@ctsmd.us.

With only one-third of small and medium sized businesses surviving 10 years of operations, everyone understands that cash is king in the business world. A poor communications strategy can cost your business upwards of $6,000 per employee per year, creating a financial drag and potentially threatening the survival of your business.

Known as "The Voice of Mitel," Ryan Smith has 20 years of experience in technology marketing and product development. With a focus on how cloud, collaboration, and emerging technologies accelerate digital transformation, Ryan shares his expertise with others to help them identify new market opportunities, develop compelling messaging and positioning, and execute on their business strategy.

Contact us today at 800.787.4848 or jnolte@ctsmd.us.

Remember the bright beautiful world of tomorrow from cartoons and movies? People could do everything from one big video screen: Run a business, work, shop, go to school - even hang out with their friends - all from the comfort of home! We envied and worked toward that future - but then we were suddenly forced into actually living life on a screen, and it wasn’t quite what we had imagined.

Let’s face it, for every benefit of remote work and distance learning, there have been drawbacks. It’s been a learning process for workers and leaders alike. Now that we're past the initial shock and scramble of adjusting to a post-pandemic landscape, it's time to evaluate what's working and plan to thrive, not just survive.

The challenge is to strike a balance between business survival and scalable growth, privacy and accountability, security and collaboration, structure and flexibility.

Fortunately, as the definition of work continues to evolve, communications services and technology are advancing. Businesses that can combine the right tech with the right processes and skill sets will be better equipped to lead the pack.

One key element of ensuring security and compliance in a hybrid workforce is streamlining communications. If your employees use multiple different platforms for videoconferencing, several collaboration solutions, and a host of chat apps, they’re creating more points of vulnerability. An integrated solution with built-in security features can help maintain compliance and facilitate collaboration.

Businesses need to provide the tools that remote and hybrid workers need to communicate and collaborate. Beyond the technology, though, businesses need to implement the training and culture-building to make sure these tools are properly used. Maintaining a connected, efficient and engaged hybrid workforce requires ongoing support from management.

What will be the next disruption that affects your business? From trade wars to weather events and ransomware, there’s always something that can throw a wrench into your operations. The goal is not just planning for a few specific contingencies; it’s to build resilience that will keep your business moving no matter what happens next.

Get expert insights on how to navigate the “now” of work. Contact CTS at 800.787.4848 or jnolte@ctsmd.us.

Know someone who needs more mobility tools? Is grappling with a Hybrid Workforce? Is moving or looking for a new phone system? A friend who needs faster broadband or Wi-Fi? A business partner who wants to add Video Meeting tools?

Tell us about it... Just mention, "Newsletter Referral Program" when you make the referral - we'll take care of the rest. CTS rewards you with $250 when we get their business. And there's no paperwork hassle or hoops to jump through.

Contact us with your sales tip at: 800.787.4848 or jnolte@ctsmd.us.