Volume 5 Issue 7 October 2021 |
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Hope everyone is doing well and enjoying the beautiful change of weather. Starting to spend more time indoors means using some of your home technology and entertainment systems that might not have used in a while. As always, our goal is to ensure all is always working and ready to go when you are! This issue focuses on both preventative maintenance and service options. Our goal is to keep you connected, with technology that works--all the time! If you have any questions or need assistance with any of your home or business technology, reach out today--I'm here to help!
Be healthy and stay safe.
-Scott
President & Co-Principal
IDS Audio/Video & Technologies, Inc.
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Meet Dom-He's the Man!
Most of you probably already know Dominick. He’s our lead technician, system designer and he's incredibly versed in all aspects of home and business technologies. He’s constantly continuing his education and honing all his technical skill sets on all the newest technology trends, products and service updates. He’s our right hand, an integral part of the IDS team in every way and we are proud to have him here. Next time he’s at your home or business, say hello- he’s a great guy to have on your side!
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Easy As A-B-OvrC
For maintaining and servicing electronic and networking equipment, we offer cloud-based support. Powered by OvrC, this allows remote access from smart devices to instantly reset or resolve technical issues.
This platform enables us to watch for slow internet speeds or malfunctioning devices. We can receive alerts--for your devices--and troubleshoot common issues before you even realize there is a problem. If your system malfunctions, we can investigate and service common issues remotely, without disrupting your home or your schedule.
And, if you're tech-inclined, through a custom-configured app you have the option to fix common issues yourself.
If you're ready to get started with OvrC, contact us today!
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Remote Tech Support
At IDS, we understand the importance of having technology that works seamlessly. When your internet is down, streaming devices aren't working, or your home theater is on the fritz, you want it fixed--right away. And we are here for you! In addition to service calls, we also have Video Chat Tech Support available. If you've got an issue, we can help virtually! With FaceTime, Skype, Zoom or other services, we can fix many issues that could impact your services at home. Call 516-625-6060 or contact us by email. We'll do our best to get you back online!
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Stay Online with Preventative Maintenance
When your home or business technology fritzes, glitches or just plain freaks out and won't work, you need help.
While it’s easy enough to schedule a service call, if you need several calls a year the costs can add up. And like many people, if a problem suddenly disappears you won’t see a need to call for service. Until it happens again, and this time your system stays down. Not addressing a problem the first time often leads to a more complicated solution down the road.
Not to worry! With an IDS Peace of Mind Service Plan, you'll get unlimited service calls and priority service call scheduling. For Audio/Video systems, you’ll avoid expensive hourly service calls and—most importantly—you’ll avoid costly repairs from postponing minor issues that lead to larger problems and extended down time. For Alarm systems, you’ll avoid costly hourly service calls and expensive police/fire department fines by properly maintaining your system.
We completely stand behind every system we install, but scheduled maintenance is the easiest way to keep systems running without issues. If you're ready for a worry-free technology experience, contact us today at 516-625-6060 or by email.
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We're Very Social
IDS is on Facebook, Instagram and Twitter, where we share lots of info about dream projects, completed projects, trends and more. Follow us to keep up with the latest news!
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Connect, Call or Contact Us
Social Media: Like us on Facebook and Follow Us on Twitter and Instagram.
Phone: Call 516-625-6060
Email: Remember to subscribe to our email list so you get all the latest news!
Direct email: contact@idsaudiovideo.com
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