Important Update
NEW Credit Card Processing System
Dear Valued Customer,
We would like to inform you that Friday, June 18, 2021 (after business hours) we will be implementing a new credit card processing system. This system will allow us to send you a secure direct link for payment, giving you more control and security over your payment information. If you have a pending order in place, you may receive an email to complete the link or we may need to contact you for payment so as not to delay your shipment. All prior encrypted payment methods will be removed from our system during the implementation process.
We also wanted to let you know that we are aware that you are no longer receiving your invoices with tracking via email once your order has shipped. We are working to restore this function as quickly as possible.
Thank you for your patience the last few weeks and we hope that you will find the changes to be beneficial. If you have any questions regarding this change, please call us at 800-241-3017.
Kindest regards,
Vitalabs, Inc.
