Field Service Technician, Owen Landers, has been with Amtelco since 2016. Owen assists customers with server migrations, server set up, SQL maintenance, and business continuity. He also works with Amtelco’s Intelligent Series (IS), miSecureMessages (MSM), Genesis, and Infinity integrations with MSM and IS.

Amtelco has earned a 97% customer satisfaction rate over the years thanks to the wonderful people in Field Service. They are a big reason we have a such a great rating for support services. Owen said he has even received thank you gifts from people he’s helped. “I assisted a customer after their SQL server crashed, and they sent Field Service a Mardi Gras King Cake.”

Owen’s personal interest in software is a good fit for his job with Amtelco. In 2019, Owen drove to Las Vegas to attend DEF CON. Often referred to as a “hackers convention,” DEF CON is attended by many professionals in the computer software industry in areas such as computer architecture and security.

When not at work, Owen dedicates time to his 3D printing hobby, which he has been enjoying for a few years. He said, “I also do a lot of camping both locally and around the United States and Canada, particularly in British Columbia. I’m a dual citizen of the U.S. and Canada.”

1.   If you could max-out your credit card at any store, what store would you go to?

2.   What super power would you choose if you had the chance to pick one?

3.   What’s the best piece of advice you’ve ever received?