The receipt designer in FLEX lets you create custom sales receipts, either from scratch or by copying a previous design.

You can create A5, A4 & thermal size receipt layouts depending on which printer you have.

Options include:

• Add fields
• Moving item position
• Add text labels
• Change font size
• Set text justification
• Group sales by sales group
• Show/hide transaction date

Access the receipt designer through 'Setup > Till > Receipt Designer'

The latest digital edition of 'Vision Now' is available on the National Eyecare Group Website or by clicking the link below.

Catch up on all the latest news in our industry and features like:

• Company profile: Caledonian Optical
• Product profile: Essilor Varilux XR Series
• Product profile: Transitions Drivewear

The following knowledgebase links have been hand-picked in response to support calls we received this week:

Dispense: 'Range Check' & 'Range Charts'

The range check is a feature that will let you know if the patient's prescription is available for a lens based on the range data supplied by the manufacturer.

When you select a lens from the selector the details appear at the bottom, a handy coloured disc will let you know if the lens is available or not.

When a lens is unavailable you can hover over the coloured disc to see the range information in a tool-tip or double-click the disc to pop up the range chart.

24/7 KNOWLEDGEBASE

Don't forget the online knowledgebase is available 24/7 - you can access it from the help icon ('?') at the top of FLEX.

It is packed full of helpful guides, videos and the latest FLEX release notes.

Why not take a look the next time you have a spare minute?

BUSINESS MANAGEMENT

DATA MINING: 'DISCOVERY'

So, you have all of this information stored in FLEX, but how can you harness it - how do you extract the information you want, in a meaningful way so that it can be used for marketing?

There are several tools in FLEX, under the heading 'Data Mining', that let you match & extract your business data - one of the easiest to use is called 'Discovery' and requires no interaction from us, it is all menu driven so that you can easily find what you need!

• Navigate to 'Business Intelligence > Data Mining > Discovery'
• There are 5 tabs of options
• Patient
• Sight Exam
• Contact Lens
• Dispense / Orders / Till
• Correspondence / Appointment
• Select the items of data you wish to use in your search
• e.g. on Patients you might set 'Email' to 'With' to select all patients that have an email address and 'Marketing Pref.: Email' to 'Yes' to only include those patients that have agreed to marketing by email.
• To run your search, click the 'Pacman' icon, a progress bar will let you know how far through the search process you are. When complete the results table will appear.
• Change the sorting on the table by using the 'Order Results By' dropdown.
• Use the 'Send To...' option at the top of the page to connect with your patients by email/SMS/letter or postcard.

Questions? Contact the helpdesk here