Custom Reporting in the Backoffice
We're expanding the report features of the Backoffice to try to cover the custom report generator feature that has long been in the Windows version of the software. Once released, this will be accessed through the Backoffice reports screen under the Other Reports header.
Once on that screen, you can select between the available types of reports that the tool can generate. You then can select between the templates available for that type of report, either showing or editing it, or create a new one.

For creating a new one, you can either choose to start with all available fields already on the report or no fields on the report.
You can rearrange the fields by dragging and dropping them in this list. Additional fields can be added to the report from the top dropdown list.

Once you've determined the fields that you want on the report, you can continue at the bottom. If your selected report has filter options, then you'll be taken to select those. If not, then you'll be taken directly to the report.
Once you reach the view of the report, you can save the template for faster use in the future or export it to excel, in addition to viewing the data you've requested on the screen. This is done using the buttons above your report of choice. Excel reports will have the same column order as you've selected and as is shown on screen.
iPad Tutorials
Tutorials are now available for the iPad register application through the backoffice! This is in addition to the existing backoffice and Windows tutorials. These should be helpful for anyone new to the software, or with new employees learning the software.
The current version of the software, available for supported users, is 22.2.1. To get back on support, or to upgrade to phone support from email support, contact sales at (919) 387-7597 x100. If you are not on phone support, and you call, a response will be sent to the email address on file. You can also buy a support incident from our website.

Windows 11 has been released. The current version of ThunderPOS does work with it. However, certain older printer models, such as some versions of the Bixolon SRP-770II, do not. Older versions of ThunderPOS and ExtremePOS have not been tested with Windows 11 and we do not guarantee functionality.

If you are on a version older than 4.0 that has been sunset, you can contact sales for information on purchasing an update. All versions prior to ThunderPOS 5.0 will be sunset from support on December 31st, 2022.