Current Contact Information
Keeping your contact information up to date at the credit union is important. Correct information helps to ensure you receive important notifications, prevents unnecessary fees, and helps to prevent fraud.
Here are a few reasons you’ll want to keep your contact information up to date:
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Reduce fraud: Correct contact information means fraud text alerts will reach you, and statements, tax forms, or other important documents won’t be mailed to an old address and end up in the wrong hands.
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Avoid Unnecessary Fees: To receive notices about overdrafts, legal updates, or payment reminders in a timely manner, we need to have a working phone number or email address.
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Beneficiary: Keeping your beneficiary information current means that your loved ones will be able to access your account if something happens to you. It also ensures that your information isn’t sent to the wrong person, such as an ex-spouse still listed on your account.
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Dormant Accounts: If you have money in an account that you completely forget about, there could be dormant fees, or the funds could eventually be turned over to the state if you can’t be reached.
Verify or Update Your Information
Please take a minute to verify or update your personal information by logging into Online Banking, stopping by a branch, or giving us a call.
- Physical street address
- Phone number(s)
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Beneficiary information
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Email address - If you don’t have an email address or stop using an old one because you were overwhelmed by spam, you should set up a new one. It’s an important part of personal banking and managing your finances.
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Name and marital status - especially if you’ve recently divorced or married, as well as if your spouse or ex-spouse’s information should be added or removed from a joint account
