Why asset owners and managers should prioritize excellent customer service now more than ever—and how to do that for different types of parkers and parking operations. Plus forecasts of what the industry can expect from our rapidly changing world. By Andrew Sachs, CAPP.
Parking at the Zoo
New ways of undertaking parking technology studies make a big difference in what participants learn. The San Diego Zoo proves it—with solid research, great partnerships, and a willingness to embrace new ideas. By Bill Smith.
Achieving Excellence
Read it and cheer! On the heels of their official recognition ceremony in Tampa,IPMI congratulates its newest CAPPs: professionals who exemplify industry knowledge and excellence.
The Parking Ticket is Mightier than the Sword
Remember the Son of Sam? One parking professional thinks LPR could have brought him down sooner—you won’t want to miss it. By Bill Geraghty, CAPP.
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