30-day Money Back Return Policy
Cross offers commercial-of-the-shelf (COTS) catalog products. We publish our product datasheets, manuals, application notes, and pricing on our website. We believe that part of offering COTS catalog products is to stand behind these products and treat each sale like they are really catalog products. That is why Cross offers a 30-day, full refund return policy (NO QUESTIONS ASKED!!), while still offering a standard one year warranty and three year optional extended warranty on each of our products. We attempt to treat our customers like we would like to be treated!!
"So whatever you wish that others would do to you, do
also to them, for this is the Law and the Prophets."
-Matthew 7:12