Walk in Consultation Service (WiCS) - Update on Service
Dear Colleague,
We are delighted to bring you an update on how the first five weeks of the West Yorkshire Walk in Consultation Service (WiCS) has gone. Here are the headlines.
By 14th April 2023:
276 pharmacies had signed up to the service.
143 pharmacies were actively providing the service.
3032 consultations had taken place.
The highest number of consultations provided by one pharmacy was 218.
The average number of consultations per active pharmacy was 21.2.
Activity breakdowns at place level are shown here:
The highest demographic receiving advice and support via the service has been children under the age of 13 and accounts for 23.4% of all consultations.
The top 3 presenting conditions have been:
Eye complaints – 20%
URTI – 16%
Skin complaints – 14%
The medication supplied most frequently remains chloramphenicol 0.5% eye drops.
Outcomes of consultations are detailed in the table below:
Based on the reports of where people would have gone if they had not had access to this service:
2176 GP appointments have been saved.
112 A&E presentations have been avoided.
160 Out of Hours GP call outs were avoided.
83 calls to NHS 111 have been prevented.
7.8% of people who have used this service (n=236) said that they would not have presented anywhere.
8 of the people who said that they would have done nothing required urgent escalation and so it is possible that lives may have been saved.
Of the available funding 27.9% of it has been spent in the first five weeks of the service being available. So if you haven’t yet signed up to this service and are eligible to do so we advise that send us your completed contracts as quickly as possible.
Congratulations to all those who have personally
contributed towards these statistics!
If you require any further information about the service, or want to check if your pharmacy is eligible to sign up, please do not hesitate to contact us via email at info@cpwy.org.
