Benchmarks' Friday Membership Webinar with Karen McLeod and Dave Richard

Benchmarks' Upcoming Webinars

Benchmarks' Child Welfare Webinar
Lisa Cauley Joins Karen McLeod
Date: Thursday, September 9, 2021
Time: 8:00 am thru 9:00 am

Benchmarks' Friday Webinar
Dave Richard Joins Karen McLeod
Date: Friday, September 17, 2021
Time: 8:30 am thru 9:30 am

Healthy Opportunities Pilots Webinar: Human Service Organizations
Join us on Tuesday, Aug. 31, 2021, from 9:30-11:00 a.m. ET for a webinar on North Carolina’s Healthy Opportunities Pilots.
 
This webinar will provide an overview of the Pilot program, with a focus on the essential roles and responsibilities of human services organizations that will provide Pilot services to eligible Medicaid members. The webinar will also highlight important upcoming implementation milestones and next steps. The session will be geared towards human services organizations that are interested in providing Pilot services, but is open to the public. There will be time reserved at the end for Q&A.
 
The Pilots offer the unprecedented opportunity to evaluate the impact of providing evidence-based, non-medical interventions to a subset of high-risk eligible Medicaid members in select regions of the state. The federal government has authorized up to $650 million in state and federal Medicaid funding to cover the cost of providing select Pilot services related to housing, food, transportation and interpersonal safety that directly impact the health outcomes and health care costs of Medicaid members.
 
Register to attend the webinar here. More information about the Healthy Opportunities Pilots is available at: https://www.ncdhhs.gov/about/department-initiatives/healthy-opportunities/healthy-opportunities-pilots

DHHS Update Call for BH/IDD Consumers, Family Members and Community Stakeholders 
The Division of MH/DD/SAS and Division of Health Benefits (NC Medicaid) remain committed to working hard to assess service gaps, create and amend policies, and direct funding into service areas that will be impactful in preventing the interruption and delay of BH/IDD services during this challenging time. This recurring call will be the fourth Monday of each month in an attempt to help keep consumers, family members and community stakeholders informed and updated on policies and actions impacting service access and health outcomes for BH and IDD consumers, and perhaps more importantly – to hear directly from you about any questions or issues that have emerged since we last communicated. We hope that you can join us. To participate please click on the link below to register:
 
Participant Log-In Information ONLY (see panelist log-in details below):

Please register for Joint DMHDDSAS and DHB (NC Medicaid) Update Call on Aug 23, 2021 2:00 PM EDT at: https://attendee.gotowebinar.com/register/660657371679407115
After registering, you will receive a confirmation email containing information about joining the webinar.

From DSS: Resource Parent Curriculum (RPC) Staff Facilitator Opportunity
Please see the attached DCDL and attachments sent on behalf of Linda Waite.

Expedited Hardship Advances for Managed Care Providers
The North Carolina Department of Health and Human Services (DHHS) and prepaid health plans (PHPs) are committed to supporting providers during the transition to managed care. We stand by the Day One goal to ensure providers are paid for services they provide. DHHS and PHPs are aware of potentially delayed payments and increased claim denials during the transition period. 
Providers experiencing claim payment issues should initially work with the PHPs to address claim issues and avoid the need for a hardship advance. Refer to the Guidance for Providers Experiencing Payment Issues bulletin for contact information. 

As DHHS, PHPs and providers address the various claim processing problems, providers who are at risk of not meeting financial obligations this month as a result of claim processing issues may request a hardship advance to offset the business cost due to pended or denied claims. 
Thank you for your patience and cooperation as we work to resolve managed care transition claim issues. For more information, please see the Medicaid bulletin Expedited Hardship Advances for Managed Care Providers.

Updated Guidance for Non-Emergency Medical Transportation
NC Medicaid is committed to ensuring that beneficiaries are able to get rides to their medical appointments through Non-Emergency Medical Transportation (NEMT) providers. NC Medicaid is sharing updated recommendations for NEMT vendors and drivers related to COVID-19.

The best protection against COVID-19 is a vaccine. NC Medicaid strongly recommends that all employers direct employees to information and encourage them to get vaccinated. It is strongly recommended that businesses:
  • Require employees to report vaccination status
  • Require employees who are unvaccinated, or do not disclose vaccine status, participate in screening/testing programs.

For the full list of recommendations, please see Medicaid SPECIAL BULLETIN COVID-19 #175.

Extension of Out of Network Provisions
In an effort to ensure optimal access to care for Medicaid beneficiaries, to support providers during the recent COVID-19 surge, and to alleviate potential provider payment concerns, DHHS and the prepaid health plans (PHPs) have agreed to extend the policy for out of network flexibilities to providers who have not yet contacted with a PHP through Nov. 30, 2021. These flexibilities were originally expected to sunset on Aug. 30, 2021. 
Under this policy, the PHPs have agreed to:
  • permit uncontracted, out of network providers enrolled in NC Medicaid to follow in network provider prior authorization rules and may continue to get a prior authorization retroactively (This exception does not apply to concurrent reviews for inpatient hospitalizations which should still occur during this time period);
  • reimburse out of network providers at the in-network rate of 100% of the Medicaid fee schedule;
  • delay implementation of the 90% rate reduction following good faith contracting provision;
  • allow beneficiaries to change their Primary Care Provider for any reason; and
  • extend flexibility for Non-Emergency Medical and Non-Emergency Ambulance Transportation providers through November 2021. 

For more information, please see Medicaid bulletin Extension of Out of Network Provisions.

LME-MCO Joint Communication Bulletin #J399: American Society of Addiction Medicine (ASAM) Training Resources
There are four American Society of Addiction Medicine (ASAM) training resources that can now be utilized to meet the proposed training requirements in the ASAM criteria. These requirements were announced in previous bulletins related to changes taking place in preparation for the implementation of the CMS 1115(a) Substance Use Disorder (SUD) Demonstration Waiver.

The following four training resources will meet the training requirements included in Clinical Coverage Policies 8C Outpatient Behavioral Health Services Provided by Direct Enrolled Providers (which outlines the requirements for the Comprehensive Clinical Assessment) and 8A-5 Diagnostic Assessment.

1. UNC Behavioral Health Springboard: UNC will continue to coordinate with Train for Change to provide 2- Day ASAM Criteria Skill-Building Training live virtual sessions and to continue to offer The ASAM Criteria eLearning through The Change Companies for FY21/22. Copies of The ASAM Criteria manual are also available for the cost of shipping. Please refer to the UNC Behavioral Health Springboard website for forthcoming training dates and registration information. https://bhs.unc.edu/asam/dashboard

2. Train for Change offers virtual 2-Day ASAM Criteria Skill Building Training sessions. https://www.trainforchange.net/open-events

3. The Change Company offers registration for eLearning (ASAM Modules 1,2 and 3 must be completed to
fulfill the training requirement). Individual and group rates are available.
• Module 1 – “ASAM Multidimensional Assessment”
• Module 2 – “From Assessment to Service Planning and Level of Care”
• Module 3 – “Introduction to The ASAM Criteria”

4. ASAM Criteria Online foundations Course (eLearning Modules).

If you have any questions, please contact Howard Anthony at 919-741-3129 or


LME-MCO Joint Communication Bulletin #J400: To Reiterate Olmstead Obligations and Address Department's Current Initiatives and Planning
North Carolina has an obligation under Olmstead, the Americans with Disabilities Act, and the North
Carolina Persons with Disabilities Protection Act to provide appropriate opportunities for people with disabilities to become fully integrated into the community if they choose to do so. This is more than a legal obligation—it is a moral imperative.

The Americans with Disabilities Act and the Olmstead decision.
The year 2020 marked the 30th anniversary of the signing of the Americans with Disabilities Act (ADA) of 1990. The Act is a civil rights law that prohibits discrimination against people with
disabilities in all areas of public life, including jobs, schools, transportation and all public and private places that are open to the general public. The purpose of the law is to make sure that people with disabilities have the same rights and opportunities as everyone else.

In 1999, the United States Supreme Court issued its landmark decision in Olmstead v. L.C., 527 U.S. 581 (1999). The Court found that the unjustified segregation of people with disabilities is a form of unlawful discrimination under the Americans with Disabilities Act (ADA) and its “integration mandate.” The integration mandate requires that all public entities, including the State of North
Carolina, “administer services, programs, and activities” for people with disabilities in the most integrated setting appropriate to the person’s needs. “Most integrated setting” has been defined as one
that enables people with disabilities to interact “to the fullest extent possible” with individuals that don’t have a disability.

Specifically, the case requires states to provide services in the community for eligible persons with disabilities when (a) such services are appropriate; (b) the affected persons do not
oppose community-based treatment; and (c) community-based services can be “reasonably accommodated.” Twenty-two years after the Supreme Court’s ruling, there are still far too many people who can – and want to – live in their communities.

Current planning at NC DHHS
NC DHHS is committed to the principle that people with disabilities should have access to the services and supports necessary to enjoy the same benefits of community life as do other North
Carolinians. Each day at NC DHHS, we are working to ensure that all people with disabilities have the opportunity to live, work and fully participate in their communities. We are looking forward to
working with people with disabilities, their families, and our networks and partners to seize the unprecedented opportunities before us and to realize the true promise of Olmstead.

Starting in the Fall of 2019, NC DHHS commenced planning to broaden its efforts under Olmstead and expand the reach of its community-based services. In the Spring of 2020, NC DHHS
organized a stakeholder advisory group comprised of people with disabilities, family members, advocacy groups, state agencies, Local Management Entities/Managed Care Organizations (LME/MCOs), providers and others. NC DHHS is being supported in these efforts by the Technical Assistance Collaborative (TAC), a national nonprofit organization based in Boston, Massachusetts.

The TAC is working closely with NC DHHS to ensure the development of an Olmstead plan that is data-driven, outcome-based, and person-centered. By the end of 2021, NC DHHS will have developed an Olmstead plan. The Olmstead plan will be built upon the foundation of the Department’s existing Olmstead work, such as Transitions to Community Living and Money Follows the Person (MFP) programs as well as the work being done under our four 1915 (c) waivers [Community Alternatives Program for Disabled Adults (CAP/DA), Community Alternatives Program for Children (CAP/C), NC Innovations, and the Traumatic Brain Injury (TBI) waiver], our 1915 (b)(3) services (Supported Employment, Respite, Individual Supports, Transitional Living Skills, and In Home Skill Building), and Intermediate Care Facility for Individual with Intellectual Disability (ICF IID) In Lieu of Services. There will be much to discuss as
the plan is being drafted, and much to share as we begin to work with our stakeholders and legislative leaders to implement these important systems changes in the coming years.

As these plans are being developed, we want to remind all stakeholders that the critical and affirmative obligation to provide for community-based alternatives to institutionalization remains central to our day-to-day work. LME/MCOs are reminded of the following:

Reminder: Identification Required by NCTracks Contact Center
To comply with HIPAA guidelines and protect the privacy of recipients of services from the N.C. Department of Health and Human Services (DHHS), the NCTracks Contact Center is required to verify the identity of all callers.

In order for the Contact Center to provide any information to a caller, Customer Service Agents (CSAs) are required to verify two of the following five pieces of information:

  • National Provider Identifier (NPI)
  • Atypical provider ID
  • Address and phone number
  • Provider legal name
  • Primary email

In addition, if the caller is not the provider, CSAs are required to record the first and last name of the caller, telephone number and relationship to the provider. Callers that cannot verify two pieces of information or do not provide the required contact information cannot be assisted.

Please note that for organizations, callers must remember to provide the legal name for NPIs that share the same Taxpayer Identification Number (TIN), as reflected on the provider record in NCTracks.

New Medicaid Bulletin Articles Available
The NC Division of Health Benefits (DHB) has recently published new Medicaid Bulletin articles:

  • Billing Guidance for Children’s Developmental Services Agency Providers
  • Procedures for Prior Authorization of Palivizumab (Synagis®) for Respiratory Syncytial Virus Season 2021-2022
  • Prior Authorization for Physician Administered Drug Program
  • New 2023 Deadline for Connecting to HIE Network Absolves Need for Hardship Extensions
  • Tailored Care Management Update: AMH+/CMA Certification Round One Desk Reviews Completed
  • Potential Clinically Integrated Networks or Other Partners Statement of Interest
  • Confirming Medicaid Coverage for Beneficiaries
  • What Providers Need to Know After the July 1, 2021 Full Launch of Electronic Visit Verification
  • Prior Authorizations for Medically Necessary Contact Lenses When a Beneficiary Transitions NC Medicaid Direct
  • Prior Authorizations Covered When a Beneficiary Transitions to NC Medicaid Direct
  • NC Medicaid Managed Care Provider Update – Aug. 4, 2021
  • Guidance to Pharmacies Supporting Beneficiaries Transitioning to NC Medicaid Direct
  • Eyeglasses Prior Approval and Dispensing Fee Claims Submission When a Beneficiary Transitions to NC Medicaid Direct


Ambulatory Health Care Facilities Taxonomies Now Require NC Local Health Department Accreditation
Organizational providers enrolling with taxonomy codes for Ambulatory Health Care Facilities (261QP0905X, Public Health; State or Local, or 261QP2300X, Primary Care) are now required to have a NC Local Health Department Accreditation or Conditional Accreditation. 

When completing an Initial Enrollment, Re-enrollment or Manage Change Request (MCR) application to enroll with one of these taxonomies, providers must add their NC Local Health Department Accreditation or Conditional Accreditation on the Accreditation Page of the application. 

Providers with one or both of these taxonomies currently active on their record will be required to add the NC Local Health Department Accreditation or Conditional Accreditation at the time of revalidation.

More information is available on the NC Local Health Department Accreditation Program website.
Important Time Sensitive Message to Medicaid Providers Regarding Your Connection to NC HealthConnex

You may be aware that the HIE Act deadline was extended until January 2023 as a result of a collaborative effort to bring additional relief to health care providers who have been on the front lines of the COVID-19 pandemic. We advocated on your behalf so that your organization would be allowed additional time to complete the technical onboarding process without being out of compliance with the HIE Act. 
 
However, there is a need to accelerate the progress on this critical initiative to make NC HealthConnex as impactful as possible for the Medicaid health care community. 
 
Why You Should Connect Now
 
  • With North Carolina’s move to managed care, all Medicaid providers will benefit from more complete health information aggregated within NC HealthConnex on Medicaid patients across the care continuum as providers are now focused on managing the health of a patient vs. the fee for service model.
  • There are more than 5,000 facilities in onboarding at this time. There are no guarantees of additional extensions; in fact, the General Assembly is requiring compliance reports from the NC HIEA by March 1, 2022.
  • There are additional resources available through September 30, 2021, to support independent providers in the technical connection process. In addition, various electronic health record (EHR) vendors are able to offset integration fees through September 2021. Unfortunately, due to the sunsetting of federal funds, there will be no additional surge resources available for those that postpone connections. 
  • It is incumbent upon the participant to reach out prior to the deadline to get connected. Currently, on-premises connections take 3-4 months and cloud roll-ons take 2-4 weeks.
 
Please note that the NC HIEA will report on efforts, progress, mandated Medicaid and State Health Plan providers not yet connected to the legislature in March 2022 as required by state law. All connection statuses and levels of engagement will be evaluated and reported to the NCGA Health and Human Services Joint Legislative Oversight Committee. 
 
For questions about resources or connecting to NC HealthConnex, contact the NC HIEA team at [email protected] or 919-754-6912.
 
Why Aren’t You Connected?
Click here to take our short survey. 
State Medicaid Home & Community-Based Services (HCBS) Programs Respond to COVID-19: Early Findings from a 50-State Survey
Key Takeaways
The COVID-19 pandemic presented a public health emergency that was unprecedented in its scope and duration and brought new focus to the long-standing unmet need for home and community-based services (HCBS) among seniors and people with disabilities and direct care workforce shortages. Recognizing Medicaid’s role as the primary payer for HCBS, this issue brief presents early findings from the most recent KFF 50-state survey of Medicaid HCBS programs.

It focuses on state policies adopted in response to challenges posed by the pandemic, the pandemic’s impact on Medicaid HCBS enrollees and providers, and states’ early plans for the new American Rescue Plan Act (ARPA) 10 percentage point temporary increase in federal Medicaid matching funds for HCBS. We survey states about HCBS provided through state plan authorities and waivers.

There were 277 HCBS waivers in FY 2018. Overall, 41 states responded to the survey by mid-July 2021, accounting for 87% of total HCBS spending nationally in FY 2018, though response rates for specific questions varied. We highlight some specific state examples where states provided additional information with their responses.

Key finding include the following:
Webinar Recording - Improving Health Care Outcomes & Supporting Providers in Value-Based Care
Listen to our August 9th webinar to hear leading experts discuss value-based care and learn how it may transform health care and improve quality and access for millions of people. During the event, webinar panelists explored COVID-19 related disparities, effective ways to implement value-based care through innovative initiatives, how to achieve excellence in health outcomes, and support providers. Speakers discussed:
  • Best practices around using techniques to support physicians in value-based care through information infrastructures and incentives
  • Organization-specific initiatives related to the transition to value-based care 
  • COVID-19’s impact on providers and the shift away from volume-based care
New Report from our partners at the National Scientific Council on Adolescence
We're excited to share the release of the first Council Report from the National Scientific Council on Adolescence (NSCA).

The Intersection of Anti-Black Racism and Adolescent Development summarizes research on how racism and related inequities impact key developmental milestones of adolescence and offers recommendations to support Black youth within key social contexts of the middle and high school years.

You can find the full NSCA report, along with suggestions for promoting healthy development for Black youth within key social contexts (peers and social media, schools, family, and community), on their website at developing adolescent.org/adolescence-and-anti-black-racism.

U.S. Department of Justice Gives Go-Ahead to Mandatory COVID-19 Vaccines in the Workplace
As employers nationwide have begun to implement mandatory COVID-19 vaccine requirements in the workplace, legal questions have been presented as to whether these vaccine requirements are legally permissible under various laws. While the EEOC has issued guidance that generally permits mandatory vaccine requirements in the workplace so long as reasonable accommodations are offered for those with disabilities or sincerely held religious beliefs, questions still remained as to whether mandatory workplace vaccine requirements were permissible under other laws, such as the Food, Drug and Cosmetic Act (FDCA), given the Emergency Use Authorization (EUA) process. 

Federal Contractors Must Comply with New COVID-19 Vaccine Mandates for On-Site Employees
Federal contractors are being contacted by their contracting agencies about implementing requirements relating to President Joe Biden’s mandate that all federal employees and on-site contractor employees either be vaccinated against COVID-19 or face repeated testing, and comply with strict social distancing and masking requirements...
The Amazing Brain: A Sharper Image of the Pyramidal Tract
Flip the image above upside down, and the shape may remind you of something. If you think it resembles a pyramid, then you and a lot of great neuroscientists are thinking alike. What you are viewing is a colorized, 3D reconstruction of a pyramidal tract, which are bundles of nerve...
NIH scientists develop faster COVID-19 test
Scientists at the National Institutes of Health (NIH) have developed a new sample preparation method to detect SARS-Cov-2, the virus that causes COVID-19. The method bypasses extraction of the virus’ genetic RNA material, simplifying sample purification and potentially reducing test time and cost. The method is the result of a collaboration among researchers at the National Eye Institute (NEI), the NIH Clinical Center (CC), and the National Institute of Dental and Craniofacial Research (NIDCR).  

Diagnostic testing remains a crucial tool in the fight against the COVID-19 pandemic. Standard tests for detection of SARS-CoV-2 involve amplifying viral RNA to detectable levels using a technique called quantitative reverse transcription PCR (RT-qPCR). But first, the RNA must be extracted from the sample. Manufacturers of RNA extraction kits have had difficulty keeping up with demand during the COVID-19 pandemic, hindering testing capacity worldwide. With new virus variants emerging, the need for better, faster tests is greater than ever.

A team led by Robert B. Hufnagel, M.D., Ph.D., chief of the NEI Medical Genetics and Ophthalmic Genomic Unit, and Bin Guan, Ph.D., a fellow at the Ophthalmic Genomics Laboratory at NEI, used a chelating agent made by the lab supply company Bio-Rad called Chelex 100 resin to preserve SARS-CoV-2 RNA in samples for detection by RT-qPCR. 

“We used nasopharyngeal and saliva samples with various virion concentrations to evaluate whether they could be used for direct RNA detection,” said Guan, the lead author of a report on the technique, which published this week in iScience. “The answer was yes, with markedly high sensitivity. Also, this preparation inactivated the virus, making it safer for lab personnel to handle positive samples.”
Upcoming Events
Monday, August 23, 2021
NHSA Virtual 2021 Annual Meeting

Time: 12:00 pm thru 2:00 pm
  
New: Monday, August 23, 2021
Joint DMHDDSAS and DHB (NC Medicaid) Update Call
For BH/IDD Consumers, Family Members and Community Stakeholders

Time: 2:00 pm thru 3:00 pm
  
Wednesday, August 25, 2021
Introduction of the Advocacy Road Map

Time: 12:00 pm thru 1:00 pm
  
Wednesday, August 25, 2021
Webinar: Rural Healthy People - Where We've Been and Where We're Going

Time: 12:30 pm thru 1:30 pm
  
Wednesday, August 25, 2021
NC Medicaid EVV Stakeholder Meeting and Technical Support Webinar

Time: 1:00 pm thru 3:00 pm
  
New: Thursday, August 26, 2021
EMPLOYMENT RESOURCES, SELF-ADVOCACY & INDEPENDENCE SKILLS FOR ADULTS WITH I/DD

Time: 7:00 pm thru 8:30 pm
  
New: Tuesday, August 31, 2021
Healthy Opportunities Pilots Webinar 

Time: 9:30 am thru 11:00 am
  
Tuesday, September 7, 2021
Fostering School Success: How Caregivers and Social Workers Can Support the Educational Needs of Children

Time: 1:00 pm thru 2:00 pm
  
New: Tuesday, September 7, 2021
For Night-owls: How communication can shape early childhood outcomes

Time: 11:00 pm thru Midnight
  
Thursday, September 9, 2021
Benchmarks' Child Welfare Webinar
Lisa Cauley Joins Karen McLeod

Time: 8:00 am thru 9:00 am
  
Monday, September 13, 2021
FFTA Family Search & Engagement Training 4-Parts

Time: 1:00 pm thru 2:30 pm
  
Free for FFTA members
Friday, September 17, 2021
Benchmarks' Friday Membership Webinar
Dave Richard Joins Karen McLeod

Time: 8:30 am thru 9:30 am
  
Monday, September 20, 2021
FFTA Family Search & Engagement Training 4-Parts
Session 2: Identifying Critical Family Relationships

Time: 1:00 pm thru 2:30 pm
  
Free for FFTA members
Monday, September 27, 2021
FFTA Family Search & Engagement Training 4-Parts
Session 3: Outreach is Key!

Time: 1:00 pm thru 2:30 pm
  
Free for FFTA members
Monday, October 4, 2021
FFTA Family Search & Engagement Training 4-Parts
Session 4: Focusing on Engagement in FSE

Time: 1:00 pm thru 2:30 pm
  
Free for FFTA members
Tuesday, October 5, 2021
NC Children with Complex Needs Training Series

Evidence-Based and Promising Practices to Support the Workforce and Partners Serving Individuals with Mental Illness and Intellectual and Developmental Disabilities

Session 2: Adaptation of Dialectical Behavior Therapy for Work with Autistic Youth: 1.5 Contact Hours

Time: 10:00 thru 11:30 am
  
Tuesday, November 2, 2021
NC Children with Complex Needs Training Series

Evidence-Based and Promising Practices to Support the Workforce and Partners Serving Individuals with Mental Illness and Intellectual and Developmental Disabilities

Session 3: Psychopharmacology for Children with Complex Needs: 1.5 Contact Hours

Time: 10:00 thru 11:30 am