LAS VEGAS (Oct. 19, 2020) – Brookfield Properties today announced the launch of a partnership with tech company Waitwhile to bring “Spot Holder,” a cloud-based line-management platform, to their portfolio of retail centers in Las Vegas including Grand Canal Shoppes at The Venetian Resort, Fashion Show Las Vegas, Galleria at Sunset and Meadows Mall. The platform not only adds an element of convenience for shoppers faced with lengthy wait times at retailer stores, but acts as a safety measure by eliminating the need for shoppers to stand next to one another in line.
Due to a variety of occupancy restrictions put in place by local government officials around the country as a result of Covid-19, many retailers have been forced to ask their customers to wait in line outside of their stores or turn them away all together. This can result in a poor shopping experience and unproductive time spent by those waiting their turn to enter. Spot Holder resolves these issues for retailers and the customers they serve, and Brookfield Properties is excited to bring together four of their leading shopping destinations in Las Vegas to provide a safe and convenient shopping experience for locals and tourists alike.
Provided by Brookfield Properties at no cost to tenants or shoppers, Spot Holder makes it possible for both small and large businesses alike to keep their doors open, while controlling the flow of customers that come through their doors. With retailers such as Foot Locker, Champs Sports, and Guess, among many others, participating across all four properties, this platform will make social distancing and continued access to retailers possible within Brookfield Properties shopping centers in Las Vegas.
“Over the past six months, we have been focused on continuing to deliver outstanding experiences and environments for our shoppers and tenants despite Covid-19 related challenges,” said Jeff Cloud, Director of Innovation at Brookfield Properties. “Through the implementation of Spot Holder, we’re able to provide both our retailers and shoppers a platform that delivers a safe and efficient environment for shopping, especially as we head into the holiday season.”
Upon arrival to participating retailers, shoppers will join a virtual waitlist by providing their name and phone number. Shoppers will be able to track their place in line in real-time, allowing them to grab a cup of coffee or visit another retailer until their turn to enter the store comes. When it’s time to return to the store, Spot Holder will send a notification to the phone number provided, ridding shoppers of the hassle of waiting in line. Shoppers may also plan out their visit from home by making reservations ahead of time on the mall website.
“Americans spend over 40 million hours waiting in lines each year and giving that time back to people through technology is incredibly empowering”, said Christoffer Klemming, CEO of Waitwhile. “We’re really excited to partner with Brookfield to deliver an innovative and seamless way for their shoppers to wait in line from anywhere.”
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About Brookfield Properties
Brookfield Properties is a fully-integrated, global real estate services company, providing industry-leading portfolio management capabilities across the real estate investment strategies of Brookfield Asset Management — a global alternative asset manager with approximately $550 billion in AUM.
Brookfield Properties develops and manages premier real estate with a focus on maximizing the tenant experience in addition to the investment and operational performance of the asset. We also focus on integrating leading-edge real estate technologies which enables us to be at the forefront of innovation and sustainability – benefiting not only our tenants and business partners, but also the communities in which we operate.
For more information about our approach to operating and developing best-in-class real estate, please visit brookfieldproperties.com.
About Waitwhile
Waitwhile is a cloud-based queue management system that powers the lines at over 10k businesses worldwide including IKEA, Tribeca Film Festival, Louis Vuitton, Tiffany & Co and Wynn Hotels. Waitwhile solves all aspects of queuing – from letting guests check in online, surfacing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Forever free to use for over 100 guests per month. For more information, visit waitwhile.com.
About Grand Canal Shoppes
Located inside The Venetian Resort Las Vegas, the center boasts 160 specialty brands and world-class restaurants nestled around a charming and faithful reproduction of Venice's Grand Canal, complete with cobbled walkways, street side cafes and live entertainment. Signature brands including Burberry, Fendi, Jimmy Choo, Michael Kors, Louis Vuitton, and Tory Burch create an unparalleled retail environment that includes a star-studded line-up of restaurants headed by famous celebrity chefs: Wolfgang Puck's CUT, Emeril Lagasse's Delmonico Steakhouse, Buddy Valastro's Buddy V's and Carlo's Bakery and Lorena Garcia's CHICA, as well as Mercato della Pescheria, SUGARCANE raw bar grill, SUSHISAMBA, and Smith & Wollensky. The center is also home to the all-new ATOMIC SALOON SHOW by Spiegelworld. For more information, visit www.grandcanalshoppes.com.
About Fashion Show Las Vegas
At 2 million square feet, Fashion Show is the largest shopping, dining and entertainment destination on the Las Vegas Strip and one of the largest shopping centers in the USA. Anchored by Neiman Marcus, Saks Fifth Avenue, Macy’s, Macy’s Men’s, Dillard’s, DICK’S Sporting Goods, Nordstrom and Forever 21, Fashion Show houses an eclectic mix of more than 250 retail boutiques and over 30 restaurants. For more information, visit https://www.thefashionshow.com.
About Galleria at Sunset
Located in the Las Vegas Valley, just 10 minutes from the Las Vegas Strip, Galleria at Sunset provides an unbeatable experience for locals and tourists alike looking for shopping in Henderson, Nevada. Boasting approximately 1.1 million square feet, this two-level shopping destination is home to over 100 stores and a variety of dining options for any occasion. With anchor stores including Dick’s Sporting Goods, Dillard’s, JCPenney, and Macy’s, as well as delicious restaurants such as Red Robin, Rodizio Grill The Brazilian Steakhouse, and GEN Korean BBQ House, among others, Galleria at Sunset is one of the premier shopping malls in the Las Vegas Valley. For more information, including a complete list of all stores and dining, please visit www.galleriaatsunset.com.
About Meadows Mall
Conveniently located off of U.S. 95 and Valley View Boulevard and next to The Springs Preserve, Meadows Mall offers more than 140 stores and restaurants including major anchor stores Macy’s, JCPenney and Nevada’s only Curacao in addition to popular brands Vans, Victoria’s Secret, Kay Jewelers, Charlotte Russe, Hollister Co. and Forever 21. A vibrant food court, lively children’s play area and many family amenities such as Round1Entertainment continue to endear Meadows Mall to the Las Vegas community. For additional information, visit www.meadowsmall.com.
Contacts:
Rachel Wille, Public Relations
Allied Global Marketing (Brookfield Las Vegas)
