When

Wednesday, September 22, 2021 from 6:00 PM to 7:30 PM PDT
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Where

This is an online event. 
 

 
 

Contact

CCA Services 
 
 
ccasvcs@sce.com 

 

SCE Update: Customer Transition from WCE to SCE Virtual Meeting

Southern California Edison (SCE) is hosting a virtual meeting for former customers of Western Community Energy (WCE) who were transitioned to SCE on June 15 and have recently reported issues with their SCE electric bills.  We recognize there have been issues in the transition process and we are working to minimize the impacts on our customers. 

The meeting will cover the following:

  • Brief Overview of Community Choice Aggregation (CCA)
  • Status of Western Community Choice Energy CCA
  • Transition from WCE to SCE and Your Electric Bill
  • California Alternate Rates for Energy (CARE) and Family Electric Rate Assistance (FERA) Discounts
  • Contacting SCE to Discuss Your Individual Electric Bills
  • Q&A

 We will provide opportunities for affected customers to get assistance with their individual SCE accounts.  Former WCE customers are not at risk for service disconnections nor subject to late payment charges due to delays in bill payments related to these issues.  

This meeting will be recorded and available for viewing after the event.