hmaa
Member Connection
January 2022
Aloha! We are pleased to provide the following updates and encourage you to share this information with others in your family. View previous notices.
Parking Fees Covered for Cancer Services
Beginning January 2022, HMAA’s medical plans cover parking fees up to $25 per day for services tied to the diagnosis or treatment of cancer.
 
HMAA medical plan documents for 2022 are available at hmaa.com/plan documents and Online for Members. Please contact our Customer Service Center for assistance.
The No Surprises Act and Transparency in Coverage Rules
In connection with the No Surprises Act (NSA) and Transparency in Coverage (TiC) Rules:
 
  • You are protected against surprise bills when receiving out-of-network emergency services, out-of-network nonemergency services at an in-network facility, or air ambulance services. Refer to our notice.
 
  • HMAA’s ID cards include deductible and out-of-pocket maximum information, viewable using a QR code, to help you better understand your costs in advance.

  • We negotiate with and pay non-par providers directly for applicable claims.
 
We continue to monitor these mandates as the final rules are subject to change. Please consult with your legal or other advisor as needed.
Use HiDoc® for Physical and Mental Health Issues
HMAA provides members with access to a local network of physicians and therapists online or by phone, day or night though our telemedicine service, HiDoc®. There is no out-of-pocket cost or consultation limit, and you can usually speak with a health professional within 30 minutes.
 
Use HiDoc® for flu or COVID-like symptoms, allergies, prescription refills, anxiety, depression, insomnia, and much more! View Details.
Need Assistance?
If you have any questions or need assistance, please feel free to contact our Customer Service Center.