A monthly eNewsletter from the Division of Planning and Development –January 2021
A Message from John Zeanah, Director
The City's first comprehensive plan (Memphis 3.0) in decades was adopted just one year ago. To begin the new year, I visited with Memphis Metropolis podcast host Emily Trenholm to reflect on the year since the adoption, and to offer citizens the opportunity to provide input on some proposed Memphis 3.0 updates. Emily and I also discussed the Division's 2020 launch of the Develop901.com website. Listen to the podcast
Planning and Implementation
Memphis Region Pedestrian and Bicycle Master Plan Adopted

The Division's Regional Transportation Department is pleased to announce the Walk & Roll: Memphis Region Pedestrian and Bicycle Master Plan was adopted in November 2020 by the Transportation Policy Board. The final plan is now ready to serve the region and can be accessed on the Memphis MPO website. Read the plan
Memphis 3.0 Annual Update

The Division is in the process of updating the Memphis 3.0 Comprehensive Plan. This important document describes the shared vision for Memphis moving into the first decade of the City's third century.

The Division is hosting a Facebook Live Event on Friday, January 15th, at 12:30 pm to gain community and industry insight before the recommended changes are taken to the Land Use Control Board in February. (NOTE: Incorrect time was previously posted in earlier newsletter distribution)

Topics covered with this update include future land use changes, adoption of small area plans for Raleigh and Whitehaven, and other edits to improve clarity.

To provide comments on the update, please call 901-636-6601, email info@memphis3point0.com, or visit https://bit.ly/2020planupdate. The plan is available for review on the Memphis 3.0 Plan website. 

View on Facebook Live: https://fb.me/e/23/Wynb5E2
Signs and Zoning Enforcement Staff Move to Memphis City Hall

The section of the division responsible for sign permits and zoning enforcement has moved to Memphis City Hall, 125 N. Main Street, in order to place all zoning-related activities of the Division in the newly-named Land Use and Development Services office. For sign permits, please go online or visit City Hall.

Zoning Enforcement complaints can be made by contacting the downtown service center at 901-636-6619 or emailing develop901@memphistn.gov. 
Develop 901 Citizen Portal: Update

On October 19, 2020, the Division converted to a new online permit management system, the Develop 901 Citizen Portal, hosted by software vendor Accela. This system provides customers a better way of doing business with the division online and is available 24 hours a day, 7 days a week. In addition to having online access, customers can once again call the Interactive Voice Response (IVR) system to schedule an inspection by dialing 901-222-8400.

Division staff continue to review the system and process in order to fine tune the new software to help improve service to our customers. Staff is working on making more training opportunities available to customers who may be interested in additional support navigating the system.

DPD staff are here to help. We've even added some additional training resources to the Develop901.com website to assist customers who may require assistance. For example, customers will now see a Frequently Asked Questions document along with helpful videos that demonstrate how to create a new account, apply for permits, pay fees, and more. We remain committed to continuous improvement and look forward to sharing more updates to come.
Announcements
The Draft Coordinated Public Transit-Human Services Transportation Plan (CPT-HSTP) Update is available for a 30-day public review and comment period from January 8-February 7, 2021. Click on the links below to view and/or download the documents. Comments may be submitted to Pragati Srivastava via email at Pragati.Srivastava@memphistn.gov.

Upcoming Public Meetings
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