Community First, since 1959, has been Doing Good!
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Upgraded Online Payment Method, Message Pay
We’re making things easier and cheaper! You can now make a payment to your Community First loans or VISA credit cards from any external account, through our website or mobile banking.
A few months ago, we switched to a new online payment provider, MessagePay.
Since the beginning of the pandemic in March 2020, we have waived the $9.95 online payment fee to help Members during uncertain economic times, as well as to keep them safe by not having to visit a branch. Thus far, we have waived over $500,000 in online payment fees.
Beginning July 1, 2021, we re-start the fee, but the new fee will be reduced by 50%, to $4.99!
Don’t want to pay any fee, even the new reduced fee? We have a variety of fee-free ways to make a payment.
There is now a “Make a Payment” button on top our homepage for quick access and directions on how to set up your new online payment account.
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On June 21, we opened the doors to our relocated Novato branch. Now located at 1539 South Novato Blvd., in the Nave Center, and very near the Main Post Office.
You’ll find a state-of-the-art ATM and other updated equipment at the relocated branch. But our staff remains the same people you’ve come to know and trust throughout the years, but with one exception.
Interim branch manager (and permanent Napa branch manager), Jill Altman, will solely be residing in Napa. The new Novato branch manager, and long-time Novato resident, Sal Medina, joined us June 28.
Medina comes to us with over 20-years of management experience with other local financial institutions. Most recently, Medina was with Poppy Bank as Vice President and Branch Manager, where he created sales and services programs to elevate the customer experience.
We’re excited to have him lead our Novato team.
Pictured above from left to right: out-going CEO Todd Sheffield, MSR Julio Medina, FSR Colleen Redler, COO Jay Hufford, in-coming CEO Scott Johnson, interim Branch Manager Jill Altman, Novato Branch Manager Sal Medina, and Executive Assistant Katie Behrhorst.
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Book an Appointment Online Today! |
We know your time is valuable, and we know that sometimes you might need one of our specialists: a notary, mortgage loan officer, vehicle loan officer, or to make life-changes to your accounts.
Whether you are a Member (which you are) or not, you can now book an appointment at your local branch.
You can find the online “appointment” button on the top of our website. Once you click the button, it will take you to the appointment website. Next, you will select your topic of discussion, your branch, the date and time best suited for you, provide your contact information, and then finally you’ll confirm the details of your appointment. Ta-da!
Now there is no need to wait in line. Save your valuable time, and book your next banking need with a CFCU expert online.
Just another tech convenience provided to you by your local not-for-profit financial institution!
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We have great rates to be sure:
Our fees are lower and fewer than the banks, and we still staff up to give you the kind of personal service the big banks gave up long ago as unprofitable.
So tell your friends. As a Member, you are a part-owner of this financial cooperative. More Members mean we can do even more good –– for you, other Members, local non-profits, and the communities we serve.
Be a hero to a friend, colleague or neighbor and tell them about a better way to bank, by not using a bank –– but by using Community First.
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707-546-6000
PO Box 6004,
Santa Rosa, CA 95406
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