Web Portal for Open Enrollment — beginning on Nov. 1

We are so pleased with our new partnership with Milliman, which will allow you and your employees to manage insurance enrollments and updates electronically. Remember that open enrollment for Brethren Insurance Services products will be handled through our new web portal this year. It will be activated for your staff on November 1. Your employees will receive communications after October 20th informing them that the insurance web portal, and the Milliman customer call center will be the ways to manage their open enrollment decisions. The web portal address is http://cobbt.mybenefitchoice.com. The customer call center phone number is 800-217-0067 and it will be staffed from 7:00 AM to 7:00 PM Central Time M-F. Both of these will be functional November 1. You will receive samples of the open enrollment communications in advance of your employees receiving them.

Training on how to use the web portal  Your administrative staff will receive training on how to use the web portal to manage the needed employer inputs, such as verifying life events that impact insurance. We will let you know soon when this training is available. Please make participation in this training a high priority for your administrative staff. The training will be recorded for those who cannot attend the live session.

All Insurance payments will be collected via ACH   Because insurance invoices and payments will be handled through the web portal, we will now collect payment for employer insurance invoices by ACH. If your organization currently pays your Brethren Insurance Services invoice by check, you will need to supply bank account information for ACH payments by October 20. Your ACH information will need to be on file before your employees will be able to participate in open enrollment. Please make sure your finance staff contacts Connie Sandman with ACH details right away. Unfortunately, if we do not have ACH information on file, your staff will lose existing Brethren Insurance Services coverages on January 1 2022 and will not be able to enroll in coverage for 2022.   Please contact Connie Sandman, Insurance Plans Specialist, at 847-622-3366 or insurance@cobbt.org with your questions, or if you need assistance in making this change. Thank you for your grace and patience as we roll out this new service!

Best, Lynnae Rodeffer Director of Employee Benefits

We hope you find this update helpful, and we welcome your feedback.