The Town of Halton Hills conducted its second COVID-19 “Business Recovery” survey in July. The intent of the survey was to gather data from local businesses to help inform any potential additional recovery initiatives and identify where businesses most need support as they begin to reopen.
The slow return of customers was identified by 60% of respondents as the largest obstacle to recovery from COVID-19. The Town’s new ‘Shop Local’ initiative, was in direct response to this obstacle.
Other obstacles to recovery included cash flow problems/increased debt (36%) and difficulty understanding new physical distancing requirements (34%).
When asked to describe their current business situation, over 64% of respondents said they were either stable or doing well. The majority of respondents said they are able to keep up with their current expenses.
The top three recovery areas that businesses reported require further support were: funding, business planning for post-COVID conditions, and enhancing online presence/e-commerce.
Survey responses came from a diverse range of industries and represented a well-balanced mix of large and small businesses.
