PUCO Issues Revised Credit and Disconnection
Provisions Affect Natural Gas PIPP+
The five-year rule review of the Credit and Disconnection Rules – 4901:1-17 and -18 – has been completed by the Public Utilities Commission of Ohio (PUCO). These rules, as the name implies, involve the rules that determine deposits, the conditions that can lead to disconnection, and PIPP+.
Changes to the rules were minor. Ohio has very good consumer protection rules, and this rule review did not weaken any of them. Likewise, PIPP+ has been a success since implemented. Customer payment compliance is up to 70%. Customer arrearage credits continue to grow. OPAE did not recommend significant changes to the current regulations.