Your SBA Program is only as successful as the sum of its parts. And a key element to success is your people’s awareness of the overall lending picture.
It’s a given that every employee should know their job duties and perform them well. But if they don’t understand how their job fits within all the stages of your program, you’ll end up with misunderstandings – and potentially even internal power struggles – that slow your program down and impact its integrity. On the other hand, when you take a holistic approach to training, you’ll have a dynamic, synergized, and well-rounded team.
Cross-training is about your team’s overall knowledge of fundamental SBA program requirements.
