The Garland City Council has approved a one-time residential water bill adjustment to offset the costs related to dripping faucets during the cold weather event. The proposal is scheduled for formal approval during the City Council’s March 16 meeting and will be implemented in April utility bills.

The 2,000-gallon credit will show as a reduction of the monthly Cost of Basic Service charge. This adjustment applies to both single-family and multifamily residents.

Garland’s Utility Customer Service is available to assist residents whose water bills might reflect excessive water consumption due to broken pipes. Be sure to provide evidence of your break, such as photos and repair receipts.

Garland Utilities will always work with customers who might be struggling to pay. Please contact Utility Customer Service before your bill is due to discuss options, 972-205-2671 or CustServe@GarlandTX.gov.

In the wake of recent winter storms, the City of Garland offers home repair assistance and resources.

Visit our Winter Storm Recovery Resources page for information on:

Watch a short video about how to find these resources.

The City of Garland and other community partners are facilitating access to various recovery programs for residents who have been impacted by COVID-19.

Rental assistance is available through Catholic Charities of Dallas. You can check your eligibility and apply for this assistance online or contact a case manager for assistance by calling 214-257-0674. One-on-one meetings can be scheduled, as needed, between noon and 4 p.m. every Wednesday and Thursday at Garland's Central Library, 625 Austin St.

Assistance is available for a variety of services, including financial assistance for housing, utilities, food and medical expenses, as well as workforce training and job placement services, and counseling and emergency shelter.

Visit our Recovery Resources page at GarlandTX.gov to find out more.

Sign up for the next virtual Neighborhood Leader Meet & Greet, 6:30 p.m. Thursday, March 25.

You will hear City updates, network with other neighborhood leaders and learn of possible opportunities for your neighborhood.

Register now!

The Garland Health Department is registering individuals included in Phases 1A and 1B, and K-12 teachers, daycare and preschool workers for COVID-19 vaccinations. Effective Monday, March 15, adults age 50 and older are also eligible to register.

You must receive your second dose from the entity where you received your first dose. If you received your first dose from us, we will notify you about your second dose. The date listed on your card is the date you are eligible for your second dose, not necessarily the date you will receive it. We will schedule your appointment as doses become available.

Updates will be posted to GarlandTX.gov/COVIDVaccine and to the City’s Twitter and Facebook pages.

View an informational video about registration in English, Spanish and Vietnamese.

Please note that you only need to register once for our waitlist. You may register with multiple providers. If you receive the vaccine through a different entity, please email GPH@GarlandTX.gov so we may move someone else up on our waitlist.