Cloud BigCommerce Option Coming
If you use or plan to use BigCommerce as your eCommerce solution, keep an eye out for our upcoming release. In addition to our WooCommerce and Shopify integrations for ThunderPOS Cloud, we are adding BigCommerce as a supported integration. BigCommerce support was previously limited to On-Premise ThunderPOS. With the next release, ThunderPOS On-Premise users can migrate to the modern Cloud solution without losing their BigCommerce functionality.
This version of the BigCommerce integration comes with some additional options, including the ability to sync many fields to Custom Fields on the BigCommerce side. These will display on the item if they are selected and have a value, such as pictured below. This has been a request from customers that want to provide more product information on their BigCommerce site.
Additionally, you can select to always append the item ID to the title for BigCommerce items. BigCommerce requires titles to be unique, so the system will handle this automatically if there's a conflict; turning on this option will allow for all items to appear consistently.
 
When orders come in, they will automatically be deducted from your inventory once payment is accepted and a notification will be given, preventing double sales as much as possible.
Credit Card Processing Options
We have implemented multiple integrations to leading credit card processors to streamline your checkout flow. This should show you reduced checkout times, compared to manually processing credit cards outside of ThunderPOS. We wanted to provide a brief overview of these options. If you're currently using a non-integrated solution and would like to discuss any of these in detail, you can get us to contact you by filling out our form here.
Our most recent integration adds support for PAX units. The one pictured above is a PAX A60, but we also support PAX A80s. The main partner for this integration is EVO Payments. PAX units are Android devices which connect through ethernet or wifi to your computer, and offer a simple setup process within the point of sale.
Genius, from Global Payments Integrated, similarly connects through your network, though it requires a wired ethernet connection. In addition to credit card functionality, Genius devices have additional conveniences such as the ability to use the device’s screen as a pole display, and to get signatures for trade ins.
Finally, we support credit card processing using DataCap's NetEPay. This is compatible with several different processors, including WorldPay. The current device recommended is the Lane 3000, pictured above. The Lane 3000 supports is versatile, supporting contactless payments, chip reading, and card swiping.

We are happy to help guide you through the process.
We will be closed Thursday, November 25th for Thanksgiving.

The current version of the software, available for supported users, is 21.10.1. To get back on support, or to upgrade to phone support from email support, contact sales at (919) 387-7597 x100. If you are not on phone support, and you call, a response will be sent to the email address on file. You can also buy a support incident from our website.

Windows 11 has been released. At this time, we have no recommendation regarding updating to it, other than that ThunderPOS is compatible. However, you will want to check that your hardware is compatible and drivers are available for devices such as label and receipt printers.

As a reminder to users of Windows 7, Microsoft's support of this version of Windows has ended as of January 14th, 2020. We highly recommend getting onto Windows 10 if you are on older versions of Windows. Versions of ExtremePOS, Musicware, Praiz, and ThunderPOS 4.0 and above should all be compatible with Windows 10; versions before 4.0 were sunset for support as of the end of 2019.

If you are on a version older than 4.0 that has been sunset, you can contact sales for information on purchasing an update.