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Avaya Webinars for Americas Agent
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April Webinars: Avaya Solutions
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| For April, we’ve curated training that teaches you how to position Innovation Without Disruption, a winning competitive strategy. Click here for a single registration page or select the individual titles below and register. |
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April 3, 4, 11
11:00 AM EDT
12:00 PM EDT
Avaya Associates
Business Partners
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Avaya Experience Platform™ Technical Knowledge Transfer: This content is designed for partners and Avaya pre-sales associates. Sales are encouraged to attend for an overall understanding of the Avaya Experience Platform modules, strategy for a modern cloud contact center, and how to position various use cases.
- Session 1: Understanding the architecture and market strategy, preview Outbound Dialing and Call Back, Bring Your Own Carrier
- Session 2: Capabilities, Roadmap, Orchestration and Workflow Automation, Avaya Workforce Engagement Migration, Integration etc.
- Session 3: Analytics, Cloud Services and Delivery Engagement, Security, Use Cases
- Session 4: Avaya Workforce Engagement/Verint Academy Training, Wholesale, APS
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New Training: Avaya Experience Platform Sales (ASRA-0011) available here; replaces ASRA-0006.
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April 12
11:00 AM EDT
Avaya Associates
Business Partners
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Quarterly Programs and Offers: This quarter, we share how you and your customers benefit from:
- Upgrading to the latest Avaya Aura® release
- Preserving Subscription renewals license to maintain overage benefits
- Updates to Avaya Cloud Office® Agency and Wholesale offers
- Promotions to help you win business, including Avaya Experience Platform™ Enterprise and SM
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April 17
11:00 AM EDT
Avaya Associates
Business Partners
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Avaya Portfolio Roadmap Update: Join this session to get an update on new capabilities, the enhanced value for your customers, and a preview of what’s ahead.
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April 27
11:00 AM EDT
Avaya Associates
Business Partners
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Avaya Experience Platform™ Connect Extends Capabilities to Avaya Contact Center Platforms: Avaya Experience Platform extends and enhances contact center cloud innovation to Avaya contact center platforms, first with CC Elite, improving on side-by-side operations currently available. Get a sneak preview of Avaya Experience Platform Connect and how it can interconnect with CC Elite. This sales preview session includes information to help you identify opportunities today and prepare for General Availability.
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