YMM Earns Three 2022 Airport Service Quality Awards

Airports Council International (ACI) recognized the Fort McMurray International Airport (YMM) for three 2022 Airport Quality Service (ASQ) Awards. YMM earned awards for exceptional customer service in the following categories: Best Airport in North America (serving under two million passengers annually), Most Enjoyable Airport in North America and Cleanest Airport in North America. YMM was also the only Canadian airport to receive awards for 2022.

"To be honoured in this capacity speaks volumes about everyone at Fort McMurray International Airport and their commitment to providing great experiences," said Regional Municipality of Wood Buffalo Mayor Sandy Bowman. "Congratulations on these well-deserved awards and thank you for your continued efforts in making our home a great place to live and to visit. We can all take pride in this special achievement."

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YMM Raises Over $2800 for United Way

Families and friends gathered at the Fort McMurray International Airport for its second annual Family Easter Fun at YMM event on March 26. With over 1,500 guests in attendance, YMM helped raise $2,810 for the United Way Fort McMurray and Wood Buffalo.

New to this year's event was a sensory-friendly time slot to accommodate children with sensitivities. Thank you to the Autism Society of the Regional Municipality of Wood Buffalo for joining us and providing noise-cancelling headphones.

The event was a success thanks to the support from YMM's airport campus and community partners through in-kind and monetary sponsorships. A special thank you to Robby's Towing, Sobey's Thickwood, Tim Horton's and Nicholby's Convenience for their additional support in donations.

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Women of Inspiration Celebration Raises Nearly $70K

Congratulations to Girls Inc. of Northern Alberta on the success of their Together: Women of Inspiration Celebration 2023 event. Guests had the opportunity to hear from CBC Dragon Den's Manjit Minhas who spoke about her career as one of Canada's top entrepreneurs. Congratulations to all of this year's Women of Inspiration.

Added to the list of 87 Women of Inspiration alumni this year were Saakshi Arvikar, Surekha Kanzig, Amy Parsons, Precious Majekodunmi, and Kg Banjoko. YMM was proud to support the event as an in-kind Video Sponsor of Surekha Kanzig, owner of Surekha's on the Snye.

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YMM in the News

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Executive Flight Centre Receives WestJet Award for Top On-Time Fueling Performance

Congratulations to Executive Flight Centre’s (EFC) fueling operations in Fort McMurray for their recognition from WestJet as being their top on-time performance for fueling for Tier II – Medium and Small Canadian Airports. The overall score resulted in 99.8% for delivering fuel success to the WestJet aircraft at YMM and YQR (Regina) in 2022.

Regional Inclusive Committee Tours YMM Terminal

Fort McMurray Airport Authority (FMAA) team members met with the Wood Buffalo Regional Inclusive Committee (RIC) to tour the YMM terminal on Wednesday.

The group affirmed the processes and procedures are inclusive for passengers travelling with disabilities. RIC is a collaborative committee working together to create an inclusive community free of barriers. For more information, follow their Facebook page or email regionalinclusivecommittee@gmail.com.

PHOTO: Fort McMurray Airport Authority's Adam Lo Bianco, Jessica Perry and Gary Tam met with Marilyn Schulz (third from left), Isela Contreras-Dogbe and Koryn Krekoski on March 15.

Learn about YMM's Accessibility

Team YMM Spotlight on Danielle L'Heureux

The Fort McMurray Airport Authority (FMAA) would like to thank its Airport Service Quality (ASQ) service provider Danielle L'Heureux for her outstanding efforts in compiling surveys for YMM's passenger experience. Danielle has been providing customer data support since 2016.

"Danielle always expresses her love for the airport, our passengers and Team YMM," said Jessica Perry, Route Development & Passenger Experience Specialist. Originally from St. Albert, Danielle was raised in Fort McMurray. She also works at Syncrude Canada for West Canadian Digital. FMAA appreciates the great work Danielle's done to help gain recognition for three 2022 ASQ awards.

Local Resident Wins Flights to Montreal at Oil Barons Game

Fort McMurray Airport Authority team members were at the Oil Barons Game to promote Air Canada’s upcoming non-stop flight to Montreal on March 4. Congratulations to Carly Cameron for winning the Plane Toss contest, which helped FMAA raise $1000 for the Wood Buffalo Royals Inclusive Hockey Team. Carly's son was responsible for the winning toss. The family will receive a round trip, non-stop flight for two to Montreal. Flights are available Tuesdays, Wednesdays and Thursdays starting June 20.

PHOTO: Local resident Carly Cameron (middle) pictured with her sons and representatives from the Fort McMurray Airport Authority, Wood Buffalo Royals Inclusive Hockey Team and the Fort McMurray Oil Barons at Centerfire Place on March 4.

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Around the YMM Terminal

YMM Firefighter Matt Linney was happy to show off the terminal's ARFF (Aircraft Rescue and Firefighting) truck on March 9. CAFS responds to all aircraft incidents, medical aid responses, fuel spills and many other responses. Operations also complete monthly inspections and annual testing of airfield firefighting equipment. Thank you to the YMM Firefighter crew for providing ongoing service and safety to our passengers and the airport community.

End of the Runway - Airport Humour

Fort McMurray Airport Authority is a community-based, non-share capital organization that owns and operates Fort McMurray International Airport (YMM). Please visit FlyYMM.com for more information.