YES! We have important updates just for YOU.
PCA sent a Client Satisfaction Survey out this week to help us gain a better understanding of your experience working with us. Your opinions are important to us, and feedback from this survey will help us improve our service to you. This is a random survey - not all clients will receive it. If you do receive an email from your Relationship Manager with a link to the survey, it should take you just a few minutes to complete. You may complete it anonymously or, if you would like, provide your contact information so we can better respond to your specific needs. Thank you in advance for your participation!

Client Spotlight
Making Good On A Promise: These five words are more than a corporate tagline when it comes to ABC Amega. They encapsulate the essence of what they do! From empowering credit professionals to make better credit-granting decisions to collecting on the debts our clients are owed around the world, they operate with a strong commitment to service, quality and innovation. PCA is proud to support their IT needs so they can help the community make good on debts owed without settling for anything less than extraordinary service.



Quick Tech Tip:
Email Phishing
This podcast series with PCA Technology Group and APA Solutions provides information on the current threat environment and how the brain gets hijacked. The topic for this episode is Email Phishing and key takeaways include:

  • Avoid clicking on hyperlinks in emails and hover over links to verify them
  • Be wary of communications that implore you to act immediately
  • Install and update your applications and security software
  • Unsure about your security posture? Contact us for a free assessment

Stay tuned for more episodes on important topics including: Passwords and the Dark Web. You can also sign up for an upcoming Cybersecurity Awareness Training to help educate your whole team.


Partner Feature
PCA understands partnerships are a critical aspect to sustain business growth. We have assembled a robust network of partners with unique expertise to help us serve a wide range of industries and technology needs. This broadens our ability to provide an agnostic set of technology recommendations that are designed to drive your business. We have been an active member in Trust X Alliance, a powerful network of elite technology service providers through Ingram Micro, to enable success through the use of IT for nearly 30 years! 



Client Reviews
"We were looking for someone to help our small business with IT needs. We looked at a few different companies before deciding to go with PCA. We have been very happy with their service. They don't take a one size fits all approach and really made sure that our needs as a smaller company were met and fit within our budget." - Valued Client



Tech Fun Fact & Trivia Question

October is Cybersecurity Awareness Month and the PCA team would like to put extra emphasis on the importance of your cybersecurity. In order to combat the increasing threat landscape, businesses of all sizes must have a multi-layered security approach. You can download this Internet Scams Tip Sheet to learn about some of the most common attacks and what to watch for.

Question: What percent of SMBs don't recover from a cyberattack?

The first 2 people to respond will get a PCA webcam cover! You can also read one of our latest blog post for more cybersecurity tips and recent news.



Employee Spotlight
Stacy Kurowski has been at PCA since September 2021. Her key responsibility as an Account Executive is to build relationships and help bring in new clients. Stacy is passionate about networking and making connections. In her previous career path in the finance industry, she was able to create an entire new lending department by developing operating procedures, marketing content, onboarding, and more. When not at work, Stacy enjoys outdoor activities and spending time with her family. She also has a cat named Thunderpaws!

We hope you're enjoying the fall season in WNY! Stay tuned for upcoming events and more at pcatg.com/events. #GoBills #Buffalo #Technology #HappyFall
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