In 2021, McClatchy identified gaps in its reporting — topics that would drive new audiences that the publisher didn't have the reporter power to cover. Robots were deployed for some of the bulk routine reporting of community information topics like high school sports and real estate sales.
“It was really important for newsrooms to understand from the outset that this was not a question of robot vs human, more that it was a supplement to what we already knew worked,” comments Cynthia DuBose, McClatchy's VP audience growth and content monetization.