Q: Will the annual cost report due date remain Nov. 1?
A: Yes, the annual cost report due date moving forward will be Nov. 1. If this changes in the future, districts will be notified.
Q: How often will a district be selected for a Comprehensive Review?
A: Districts can expect to be selected for a Comprehensive Review at least once every three years.
Q: How often do districts receive a desk review?
A: Each district is required to complete a desk review shortly after certifying their annual cost report every fiscal year.
Q: What do we need to collect for licensure if I have a provider who requires supervision?
A: When districts collect licensure for direct service providers, both the rendering provider and supervising provider credentials must be maintained. Please refer to Appendix 2 in the program manual for the complete list of provider qualifications.
Q: What is the difference between teacher in service and professional development days?
A: District definitions for calendar days can vary but the PCG Claiming System will recognize those as working days and send moments.
Q: Should I mark my calendar with an unplanned closure if I find out our district has been furloughed?
A: If your calendar has already been certified and the sample has been generated, you may mark your calendar with an unplanned closure if your district is not operational. If your furlough days are staggered amongst job categories, then you would not mark your calendar because you still have district employees working.
Q: Should we notify PCG if a provider has left the district?
A: No. Coordinators can make updates to their SPL in real time within the PCG Claiming System.
Q: How do vacancies affect my RMTS compliance rate?
A: Moments assigned to vacant positions are not factored into district’s/BOCES compliance percentages.
Q: What time will moments go out on early release days?
A: Early release days are normal days for moment distribution. Staff typically work full days, but moments will only go out to providers that have working shifts on early release days.
Q: Why can’t Coordinators be copied on all follow-ups (including the ones with the hyperlink)?
A: The Centers for Medicare & Medicaid Services (CMS) approved the Time Study Implementation Guide which states that only surveyed participants will receive links to moments/follow-up moments. This federally approved requirement is followed by only allowing Coordinators to be copied on reminders for participants that didn’t answer their follow-up questions timely. Coordinators should train participants to answer their follow-up moments timely to avoid additional reminders.
Q: How many days do my participants have to complete their follow-up moments?
A: Participants have three days per follow- up question. They may receive a maximum of three follow ups.
Q: Why does the answer Autobot in the PCG Claiming System prevent my participant from submitting their moment?
A: Autobot does not prevent participants from submitting their moment. It will alert participants when their answers require additional details, but it will allow them to re-submit. The intent of the answer Autobot is to reduce the number of follow-up questions that are emailed to participants.
