Technology – Benefits, Balance and the Bottom Line

As resorts and businesses create their “post-pandemic” organizations, IT departments find themselves at the epicenter of operational decision-making.

Bringing Technology Home – Benefits, Balance and the Bottom Line

While most companies had the technology and capabilities pre-COVID to equip associates to work from home (WFH), only a handful of industry leaders were comfortable with employees working remotely.

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Leadership: What Does It Take?

My “WHY” centers around the CUSTOMER – how we serve them, what our product/service means to them, how my team cultivates that relationship, and what MIGHT be. I make certain everyone who works for me can at least understand our “why”, and hopefully can embrace it alongside us. In this way, good leaders and teams stay aligned, stay focused, and deliver great results.

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