Dear Family and Friends of South Cove Manor:

Recently, we have seen several visitors not adhering to the COVID visitation restrictions. As a reminder, these restrictions are mandated by the Department of Public Health, not by South Cove Manor. These restrictions must be followed at all times, or staff at South Cove Manor will be required to ask those not following the policies to end their visits and leave the building. Repeated instances of non-compliance with the restrictions will result in us limiting indoor visitation for those visitors.

One of the most common instances of non-compliance has to do with eating and drinking inside the building. To be clear, visitors are NOT permitted to eat and drink with residents anywhere inside the building. If you would like to share a snack, a meal, or a beverage with your loved ones, you must conduct your visit outside.

The second most common issue we see, are visitors removing masks while inside the building. All visitors, regardless of vaccination status, are required to wear a mask while inside the building. If visits occur outside, masks may be removed.

The weather is beginning to turn colder, and more and more visits will be occurring inside. Please review these key points as they relate to indoor visitation. If you have any questions or need anything clarified about what is allowed, and what is not, please do not hesitate to reach out to Li Chen or I with any questions that you may have.

Thank you again for placing your trust in South Cove Manor.

亲爱的中華頤養院的家人和朋友：

最近，我们看到一些访客不遵守 COVID 探访限制。提醒一下，这些限制是由公共卫生部而非中華頤養院强制执行的。必须始终遵守这些限制，否则 中華頤養院的工作人员将被要求不遵守政策的人结束访问并离开大楼。屡次不遵守限制的情况将导致我们限制这些访客的室内探访。

最常见的违规情况之一在大楼内进食和饮料。大楼内明确限制访客不得在

任何地方与院民一起吃喝。如果您想与亲人分享小吃、正餐或饮料，则必须在户外进行访问。

我们看到的第二个最常见的问题是访客在大楼内摘下口罩。所有访客，无论是否接种疫苗，都必须在大楼内内佩戴口罩。如果在户外探访，可以摘下口罩。

天气开始变冷了，越来越多人在室内探访。请遵守这些关键点探访限制，因为它们与室内探访有关。如果您有任何疑问，或需要澄清什么是允许的，什么是不允许的，请随时与李力或我联系，提出您可能有的任何问题。

再次感谢您对中華頤養院的信任。

 www.southcovemanor.org