To Our Members, Retirees, and Employers
The Public Employees’ Retirement System of Mississippi (PERS) hopes all of our constituents are staying well and continuing to take care of themselves during these unique times. Also important to us is letting you know that we are here to serve you.
Whether by phone, by videoconference, by email, or by appointment, PERS is working five days a week to help our more than 300,000 members and retirees, as well as our nearly 900 employers. We are dedicated to all of our operations, especially those most critical to you. Be it processing your retirement, answering your questions, or paying your monthly benefit, we are here to meet your needs when it comes to your retirement.
Our Customer Service representatives are taking calls at 601-359-3589 and 800-444-7377 every weekday from 8 a.m. to 5 p.m. We also welcome your emails at customerservice@pers.ms.gov. PERS Focus Sessions are presented virtually every week, and individuals wanting to meet one on one with a representative may call to schedule a virtual meeting or, for individuals who cannot meet virtually, to schedule an appointment to come to the office.
When visiting PERS, rest assured we are focused on your safety and that of our staff, which means we are mindful of the Mississippi State Department of Health’s (MSDH) and the Centers for Disease Control and Prevention’s (CDC) regulations and guidelines to prevent the spread of COVID-19. All staff follow guidelines and safety measures when in the office building, and PERS requires all guests to consider guidelines and safety measures, as well. (See box below.)
Should you need assistance, please reach out to us. We are here and ready to assist you. Also, please continue to take care of yourself and stay well! Thank you.
Ray Higgins
PERS Executive Director