Tip #2 - Know your audience
User demographics and learning styles vary widely, and so course designers need to know their audience (e.g., K-12 users are quite different than adult learners). It's important to respect and recognize the users' professional experience when working through activities. Ensure the scenarios presented are meaningful to everyday situations they encounter, and provide a method for the user to privately reach out to an instructor for assistance. Finally, for high stakes training, consider launching an exploratory online survey before finalizing the course content. The survey can provide valuable insight and help shape the online course before it's delivered to the users.