September 30, 2020
Unemployment Lost Wages Assistance Program
Eligible claimants can receive a supplemental payment of $300 per week, for a minimum of three weeks, in addition to their weekly unemployment benefit amount through the State of California Employment Development Department’s (EDD) Lost Wages Assistance (LWA) program. The payments are for weeks of unemployment beginning July 26, and will be available for a limited period of time.

To be eligible for LWA payments, you must:
  • Provide, or have provided, a one-time self-certification indicating that you are unemployed or partially unemployed due to COVID-19.
  • Have a weekly benefit amount of $100 or more, even if you received less because you reported wages.
  • Some exceptions apply

Payments are added to regular unemployment amount for any eligible weeks, and are made by EDD Debit Card or checks.
Message to OC Voters About COVID-19 and Ballot Security
Orange County Registrar of Voters, Neal Kelley released a video about in-person voting options during COVID-19, election security, and operational plans with the United States Postal Service. For voting in person, voting equipment cleanliness and physical distancing along with additional safety measures have been put in place.
To enhance election security, partnerships have been built with federal agencies, such as Homeland Security and the FBI, along with regional law enforcement and intelligence organizations.
Orange County’s Mayors: ‘Mask Up to Open Up OC!’
All of Orange County’s 34 mayors have teamed up to send a message to residents, businesses and visitors to “Mask up to open up OC!” OC mayors socially distance and mask up at iconic locations across the county. To view the video click here or click on the image. The video was produced in partnership with the Orange County Mayors coalition and the Orange County School for the Arts.
How Do You Feel About a COVID-19 Vaccine? 
The Orange County Health Care Agency is asking for your input toward a COVID-19 vaccination. The information provided will help HCA in planning for the distribution of the vaccine when it becomes available. Click here to access the survey by October 9. All responses are anonymous and confidential. The survey is available in eight languages.
Orange County COVID-19 Testing
Sign Up for Medi-Cal Health Coverage
If you need to see the doctor, but don’t have health coverage, don’t wait. Sign up today for Medi-Cal and get health coverage to protect you and your loved ones. Click here to apply.
Upcoming Webinars in the Community
What is Past Prologue: Fundamentals of Adverse Childhood Experiences (ACES) in Adult Medicine
OneCare Connect — New Benefits for 2021
CalOptima Regulatory Alerts
Due to the rapidly changing situation surrounding COVID-19, CalOptima is posting a round-up of federal/state rules, guidance and news related to COVID-19. It will be updated frequently.
 
The alerts below are posted to the CalOptima website when we receive them. For regulatory highlights prior to September 16, go to the Provider section of our website: www.caloptima.org/en/Features/COVID-19/ProviderCommunication.aspx

  • CDPH News Release: State Officials Announce Latest COVID-19 Facts (posted 9/21/20)
  • CDPH News Release: State Officials Announce Latest COVID-19 Facts (posted 9/21/20)
  • CDPH LHD Conference Call Notification – Weekly COVID-19 Update Call Notes (posted 9/21/20)
  • CDPH News Release: State Officials Announce Latest COVID-19 Facts (posted 9/21/20)
  • CDPH SNF Conference Call Notification – Weekly COVID-19 Update Call Notes(posted 9/18/20)
  • CDPH News Release: State Officials Announce Latest COVID-19 Facts (posted 9/18/20)
  • CDPH News Release: State Officials Announce Latest COVID-19 Facts (posted 9/17/20)
  • CDPH LHD Conference Call Notification – Weekly COVID-19 Update Call Notes (posted 9/17/20)
  • CMS Programs of All-Inclusive Care for the Elderly (PACE) COVID-19 Frequently Asked Questions (posted 9/16/20)
  • CDPH News Release: State Officials Announce Latest COVID-19 Facts (posted 9/16/20)
  • CDPH All Facilities Letter – AFL 20-71 - Recall Notice of Advoque Safeguard N95 Particulate Filtering Respirator (posted 9/16/20)

Providers and other health care professionals with questions can contact the Provider Relations department by phone at 714-246-8600 or email at providerservices@caloptima.org.
How to Contact CalOptima During the COVID-19 Pandemic
CalOptima Customer Service remains ready to respond to member needs. Members can call Customer Service from the safety of their home, 24 hours a day, 7 days a week. We have staff who speak their language.

  • Medi-Cal toll-free: 1-888-587-8088
  • OneCare Connect toll-free: 1-855-705-8823
  • OneCare toll-free: 1-877-412-2734
  • TTY 711
  • PACE: 1-714-468-1100; toll-free: 1-855-785-2584
  • PACE TTY toll-free: 1-714-468-1063

Our buildings are closed to members but we are continuing to serve our members through our Customer Service phone lines, as we adhere to guidelines to reduce the possibility of transmission.

CalOptima
505 City Parkway West
Orange, CA 92868
 
Program of All-Inclusive Care for the Elderly (PACE)
13300 Garden Grove Blvd.
Garden Grove, CA 92843
 
County Community Service Center
Limited community partners are providing services on-site. CalOptima services are being provided remotely to ensure the safety of our members and employees.
15496 Magnolia Street, Suite 111
Westminster, CA 92610

For CalOptima specific updates on COVID-19, please visit our home page at www.caloptima.org.

National information can be found on the Centers for Diseases Control and Prevention (CDC) website at www.coronavirus.gov and local information can be found at the Orange County Health Care Agency (OC HCA) website at www.occovid19.ochealthinfo.com.
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