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The Service Authority’s mission is infrastructure driven. Providing reliable drinking water and wastewater treatment services for about 360,000 people while protecting the environment requires us to manage about $1.6 billion in existing assets.

If you are interested in learning about Service Authority projects that might be occurring in your community, visit our capital projects web page at www.pwcsa.org/current-and-future-cip-construction-projects.

From there, you can view a map that shows the locations of major projects that are under construction or being designed, and you can visit project-specific web pages, which include a project overview, Project Manager contact information, and upcoming meetings and important dates. 

Some of our current projects include:

  • The Route 1 Water Main Replacement Project, which will increase drinking water capacity for eastern and southern Prince William County;

  • The Sudley Road Sewer Main Project, which will increase sewer transmission capacity and accommodate anticipated growth along the Sudley Road Corridor; 

  • The Occoquan River Crossing Project, which will include construction of two 42-inch drinking water transmission water mains from Fairfax Water underneath the Occoquan River; and

  • The Heritage Hunt Sewage Pumping Station and Force Main Project, which will serve homes and businesses in and around the Heritage Hunt Community.
What days and times should I water my lawn and landscaping?

Following our irrigation schedule helps maintain consistent water pressure for you and your neighbors during the hot summer months.
To help customers during the COVID-19 Pandemic, the Service Authority is offering extended payment plans for up to 24 months. To avoid future late fees, sign up for a payment plan by contacting our Customer Service Department at (703) 335-7950, Monday through Friday between 8 a.m. and 5 p.m. or by email at customerservice@pwcsa.org. For information about additional assistance resources, please visit www.pwcsa.org/assistance-programs.
Why did you decide to apply for the GM position at the Service Authority?

I felt the Service Authority’s high-performing culture matched my passion to lead a dedicated workforce, provide an essential public service and be a good steward of the environment.

What goals do you have for the organization as the new GM?

• Customer satisfaction remains a top priority for me and the Service Authority. In every decision I make, I will always consider how it impacts you, the customer.
 
• Another key goal is to protect the health of the community and the environment by delivering clean, safe water and meeting or exceeding all water and wastewater regulatory requirements.

• We will also plan and complete necessary infrastructure projects to ensure reliable service to the residents and businesses we serve.
 
• To do all these things well, we must attract the next generation to this important profession and continue to retain and invest in a high-performing workforce.

What made you want to get into the water and wastewater profession?

Ever since the 10th grade, I wanted to be an engineer. I quickly learned that this profession provides essential services for community health and is a fulfilling career in public service.
  
When you are not working, what do you do for fun?

I love to be with family and friends, which I cherish. When it’s warm, my family and I like outdoor activities like riding bikes, fishing and attending outdoor concerts. I also like to watch action and science fiction movies and sports, especially football and basketball. 

Did you know?

In high school, Farr was an All-District and All-Region basketball player who also made the All-Academic Team in the Richmond area.
The National Association of Clean Water Agencies (NACWA) has recognized the Prince William County Service Authority’s H.L. Mooney Advanced Water Reclamation Facility (Mooney AWRF) for total compliance with stringent federal and state wastewater treatment standards for 12 consecutive years.  

The Service Authority is among only 35 of 341 NACWA member utilities to have achieved zero violations of their National Pollutant Discharge Elimination Systems (NPDES) permits for at least five years in a row at the close of 2020.

Discharge permits in Virginia are issued by the Virginia Department of Environmental Quality and require water reclamation facilities, like the Mooney AWRF, that operate in the Chesapeake Bay Watershed to meet rigorous standards for reducing the amount of nutrients (nitrogen and phosphorus) in treated wastewater before it is returned to the environment. 

An excess of nutrients in water can cause an overgrowth of algae, which can reduce the amount of oxygen aquatic life needs to survive.

“Adhering to all federal and state regulations for more than a decade is a reflection of how much the Mooney AWRF’s operators and management care about the environment,” said Process Engineer Maureen O’Shaughnessy. “We are thrilled with this year’s recognition and will work hard to maintain a perfect regulatory record far into the future.”
Quench your thirst for Service Authority news by following us on Facebook, Twitter, Instagram and LinkedIn. We update our social media accounts frequently with information about our construction projects, partnerships with the community and schools, wise water use tips and – on occasion – our best attempts at water-related humor!